Optical Sales Associate: Training, Benefits & Impact

\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100 0; Merrill (WI); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

On the Job Training & Certification

Volunteer Pay

Sick Pay

401K with Match

Employee Assistance Program

Teammate Discounts on eyewear and lens

Job summary

Shopko Optical in Merrill, WI is seeking a Full-time Optical Sales Associate. You will provide excellent customer and patient service in selecting, ordering and dispensing eyewear, with on-the-job training and certification opportunities.

This role emphasizes assisting patients with frames, lenses, and contact lenses, while maintaining inventory, processing billing, and supporting the Optical Lab workflow.

Qualifications

• High School Graduate or equivalent.
• Maintain license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs.
• Recommend lenses, coatings and frames to satisfy patient needs.
• Assist patients in selecting frames according to style and measurements.
• Order and dispense eyewear accurately and professionally.
• Assist patients with frame repairs and adjustments.
• Show patients how to insert, remove and care for their contact lenses.
• Assist Optometrist with case histories and screenings.
• Balance accounts.
• Process medical billing information.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Education

High school diploma or equivalent

Shopko OCE Certification required

Tools

Cash register

Optical equipment

Job description

Shopko Optical in Merrill, WI is seeking a Full-time Optical Sales Associate. You will provide excellent customer and patient service in selecting, ordering and dispensing eyewear, with on-the-job training and certification opportunities.

This role emphasizes assisting patients with frames, lenses, and contact lenses, while maintaining inventory, processing billing, and supporting the Optical Lab workflow.