Optical Retail Manager

ELITE VISION CARE PLLC; League City (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Simple IRA participation

Eyecare and eyewear discounts for fam 

Team events

Employer Provided Life Insurance

Employer Provided Long-term Disability

Optional Short-term Disability

Job summary

Elite Vision Care PLLC in League City, Texas is seeking an experienced Optical Manager to lead the optical team and oversee eyewear fitting, selection, and sales while maintaining exceptional patient care experiences. The role emphasizes teamwork, accuracy in daily tasks, and flexibility as the practice grows.

The candidate should have 3+ years in eyewear and at least 1 year in a supervisory capacity, with responsibilities spanning eyewear production, insurance verification support, inventory,

Qualifications

• 3+ years experience in fitting, selecting, and selling eyewear
• Minimum 1 year supervisory experience

Responsibilities

• Work with team to complete daily checklist
• Facilitate daily huddle meetings with Optical Team
• Lead team trainings and department meetings
• Handle patient escalation issues
• Perform duties of Eyewear Consultant and Lab Technician
• Answer questions on insurance benefit verification
• Cultivate optical production
• Assist in inventory management
• Coordinate with Virtual Assistants for back-end work
• Ensure completion of team and individual scorecards
• Uphold Elite Vision Care processes and standards
• Set example of Elite Vision Care Heartbeat
• Coordinate with supervisors to ensure smooth patient flow

Job description

Seeking a motivated, driven, and care focused manager for our growing eyecare practice. Our practice offers a robust Paid Time Off plan that includes holidays, medical and dental benefits, and excellent vendor partnerships giving us access the best lens technologies and high end frame lines, such as Chanel and Cartier.

Elite Vision Care is growing and we are looking to add an experienced Optical Manager to our dynamic team. At Elite Vision Care we aim to give every patient an individualized solution, helping them see their best, feel their best and improve their quality of life. We have served the League City community for over 20 years and pride ourselves on providing the BEST eyecare in League City. Our practice believes in pushing the envelope and strive to stay at the forefront of technology and patient care. We accomplish this by making patient focused care and teamwork our priorities.

The ideal candidate appreciates a team focused environment and enjoys helping teammates as much as clients. The ideal candidate should enjoy being accurate in their work to achieve exceptional patient care experiences. The position will require the candidate to handle multiple responsibilities while still assisting with patient care. They should have at least 3 years experience in the fitting, selecting, and selling of eyewear in addition to a minimum of one year supervisory experience.

This position will be responsible for the practice's Optical and Contact Lens production as well as the responsibilities listed below. As a flexible practice that is constantly growing these priorities may shift and change. The ideal candidate should be flexible and fluid in their day to day activities, understanding their daily plans may change to ensure the best patient care is being given.

• Works with team to complete daily checklist
• Facilitates daily huddle meetings with the Optical Team
• Facilitates team trainings and department meetings
• Handles patient escalation issues within limits
• Is expected to perform the job duties associated with the Eyewear Consultant and Lab Technician positions
• Answers difficult questions regarding insurance benefit verification and issues
• Finds creative ways to cultivate optical production
• Assists in inventory management
• Works with Virtual Assistants to ensure back-end work is being completed
• Ensures completion of team scorecard and Individual scorecards
• Ensures all processes are followed in the Elite Vision Care Way
• Sets an example of the Elite Vision Care Heartbeat
• Coordinates with other supervisors to ensure exceptional flow for each patient through the office

Other benefits offered include:

• Simple IRA participation
• Eyecare and eyewear discounts for family members
• Team events
• Employer Provided Life Insurance
• Employer Provided Long-term Disability
• Optional Short-term Disability

This position requires you to be on your feet for extended periods of time, lift up to 25 lbs., have good hand-eye coordination, as well as be able to bend, reach overhead and stoop frequently.

The store is open Monday through Friday from 9 am to 6 pm and Saturdays from 9 am to 3 pm. Saturdays are required.

Compensation: $18.00 - $23.00 per hour

Elite Vision Care — Close to Home

We’re proud to have built our practice, our reputation, and our livelihoods here in League City, Texas. We’ve dedicated our careers to cultivating a warm and welcoming workplace, outfitted with the latest in optometric technology and high-quality eyewear from beloved brand names, and staffed with people who genuinely care about attending to every patient's need while they're with us.

Our Mission

At Elite Vision Care, our mission is to provide a concierge eye care experience, as well as the high-end medical and optical solutions that our patients deserve.

At Elite Vision Care, we believe in fostering a positive work environment where our employees can have fulfilling careers. If you are a hard worker who’s full of drive and a passion for helping patients, then we’d love to hear from you!

Additional Benefits

As a “thanks” to you, we’ll take care of you and your family’s eyes. In addition to complimentary vision services and discounts for you and your family, you’ll receive a yearly credit that can be used for your next pair of glasses or contact lenses! And for even more help paying for eyewear, we also offer Heartbeat Bucks that can used for personal product vouchers.

Retirement Plans

We care about you and your family’s future, so after one year with us, we offer up to a 3% match into a Simple IRA. This retirement plan allows you to set tax-deferred funds aside for your retirement and start preparing for you and your family’s future.

Paid Holidays

We want you to be able to enjoy quality time with your loved ones, which is why our practice provides six paid holidays per year. These include New Year’s Day, Labor Day, Memorial Day, Independence Day, Christmas, and Thanksgiving.

PTO

To promote a healthy work-life balance for all our employees, Elite Vision Care is proud to offer an industry-leading paid time off (PTO) policy. This flexible policy allows you to use your time off however you’d like, and if you have a balance at the end of the year, you can even roll over one week’s worth of your PTO to the following calendar year!