Optical Manager

ELITE VISION CARE PLLC; League City (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401 K with match up to 3.5%

Eyecare and eyewear discounts for your

Team events

Employer Provided Life Insurance

Employer Provided Long-term Disability

Optional Short-term Disability

Job summary

Elite Vision Care PLLC in League City, Texas seeks a motivated Optical Shop Manager to lead our growing eyecare team and drive exceptional patient experiences.

The role emphasizes managing the Optical Sales Team, coaching staff, and coordinating with other departments to ensure smooth patient flow. Experience in eyewear and at least one year of supervisory work are preferred; Saturdays are required with a 26-Saturday per year schedule. Benefits include PTO, health coverage, and a 401(k) match.

Qualifications

• Minimum 3 years of eyewear fitting, selecting, and selling experience.
• At least 1 year of supervisory experience leading a team of 4+.
• Strong patient care focus and empathy.
• Willing to work Saturdays (26 Saturdays per year).

Responsibilities

• Lead, manage, and hold accountable the Optical Sales Team.
• Model Elite Vision Care values and drive optical production.
• Facilitate daily huddles, trainings and department meetings.
• Handle patient escalation issues within scope and assist in inventory management.

Skills

Team leadership

Customer service

Attention to detail

Saturdays availability

Job description

Seeking a motivated, driven, and care focused manager for our growing eyecare practice. Our practice offers a robust Paid Time Off plan that includes holidays, medical and dental benefits, and excellent vendor partnerships giving us access the best lens technologies and high end frame lines, such as Chanel and Cartier. We are looking for the right manager who possess a growth focused mentality and works to develop themselves and their team to achieve their goals.

The heartbeat of our office is to provide Fast, Friendly, and Effective experiences to our community through showing empathy and creating personal connections with each patient. We pride ourselves on offering convenient family eye exams Monday - Saturday. Saturdays are required for this position. Management positions rotate Saturdays. You should expect to work 26 Saturdays a year.

At Elite Vision Care we aim to give every patient an individualized solution, helping them see their best, feel their best and improve their quality of life. We have served the League City community for over 20 years and pride ourselves on providing the BEST eyecare in League City. Our practice believes in pushing the envelope and strives to stay at the forefront of technology and patient care. We accomplish this by making patient focused care and teamwork our priorities.

The ideal candidate appreciates a team focused environment and enjoys helping teammates as much as clients. The ideal candidate should enjoy being accurate in their work to achieve exceptional patient care experiences. The position will require the candidate to handle multiple responsibilities while still assisting with patient care. It is preferred they have at least 3 years experience in the fitting, selecting, and selling of eyewear in addition to a minimum of one year supervisory experience leading a team of 4 or more.

This position will be responsible for the practice's Optical and Contact Lens production as well as the responsibilities listed below.

• Responsible for Leading, Managing, and holding Accountable the Optical Sales Team
• Sets an example of the Elite Vision Care Heartbeat
• Finds creative ways to cultivate optical production
• Works with team members to facilitate individual and team growth
• Facilitates daily huddle meetings with the Optical Team
• Facilitates team trainings and department meetings
• Handles patient escalation issues within limits
• Is expected to perform the job duties associated with the Eyewear Consultant and Lab Technician positions
• Answers difficult questions regarding insurance benefit verification and issues
• Assists in inventory management
• Works with Virtual Assistants to ensure back-end work is being completed
• Ensures completion of team scorecard and Individual scorecards
• Utilizes team and individual scorecards to create coaching and development tracks
• Ensures all processes are followed in the Elite Vision Care Way
• Responsible for daily metrics tracking and daily optical department checklist
• Coordinates with other supervisors to ensure exceptional flow for each patient through the office

Other Benefits Offered

• 401 K with match up to 3.5%
• Eyecare and eyewear discounts for family members
• Team events
• Employer Provided Life Insurance
• Employer Provided Long-term Disability
• Optional Short-term Disability

This position requires you to be on your feet for extended periods of time, lift up to 25 lbs., have good hand-eye coordination, as well as be able to bend, reach overhead and stoop frequently.

Working hours: Monday, Tuesday, Thursday, Friday 8:50 AM - 6:15 PM, Wednesday 8:20 AM - 6:15 PM, Saturday 8:50 AM - 3:15 PM. There may be times where the position will require you to stay late or come in early for management related activities.

Saturdays are required.

Compensation

$20.00 - $26.00 per hour

Elite Vision Care - Close to Home

We’re proud to have built our practice, our reputation, and our livelihoods here in League City, Texas. We’ve dedicated our careers to cultivating a warm and welcoming workplace, outfitted with the latest in optometric technology and high-quality eyewear from beloved brand names, and staffed with people who genuinely care about attending to every patient's need while they're with us.

Our Mission

At Elite Vision Care, our mission is to provide a concierge eye care experience, as well as the high-end medical and optical solutions that our patients deserve.

At Elite Vision Care, we believe in fostering a positive work environment where our employees can have fulfilling careers. If you are a hard worker who’s full of drive and a passion for helping patients, then we’d love to hear from you!

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

Are you willing and able to commute to our office? *

Are you legally authorized to work in the US? *

Referral code from a current employee If no code provided, add their name instead.

Each of our departments allow team members to become more specialized and learn additional skills, and we also have opportunities to cross train with different departments! Twice a year, we’ll create a structured plan for you that includes training checklists to ensure your career is developing in the way that makes sense for you. We’ll collaborate with you to see how your unique strengths can impact the office in greater ways and give you the opportunity to expand your knowledge and expertise.

Additional Benefits

As a “thanks” to you, we’ll take care of you and your family’s eyes. In addition to complimentary vision services and discounts for you and your family, you’ll receive a yearly credit that can be used for your next pair of glasses or contact lenses! And for even more help paying for eyewear, we also offer Heartbeat Bucks that can used for personal product vouchers.

Retirement Plans

We care about you and your family’s future, so after one year with us, we offer up to a 3% match into a Simple IRA. This retirement plan allows you to set tax-deferred funds aside for your retirement and start preparing for you and your family’s future.

Paid Holidays

We want you to be able to enjoy quality time with your loved ones, which is why our practice provides six paid holidays per year. These include New Year’s Day, Labor Day, Memorial Day, Independence Day, Christmas, and Thanksgiving.

PTO

To promote a healthy work-life balance for all our employees, Elite Vision Care is proud to offer an industry-leading paid time off (PTO) policy. This flexible policy allows you to use your time off however you’d like, and if you have a balance at the end of the year, you can even roll over one week’s worth of your PTO to the following calendar year!