Optical Retail General Manager: Lead & Grow Team

Eyeglassworld; Florida; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401k retirement savings with company 4

Flex Spending Account

Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

Eyeglass World is seeking a General Manager to lead a busy eyewear store that blends fashion with value and quality eye care. You will supervise daily operations, coach staff, and drive sales while ensuring excellent patient experiences and compliance with safety standards.

In this role you partner with optometrists, manage budgets, and execute brand initiatives to foster growth. A Bachelor's degree and 5+ years retail leadership are preferred, with optical licensure where required.

Qualifications

• 5+ years of retail experience. Supervising experience preferred.
• Knowledge of the optical industry is preferred.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.
• Optical license required in applicable states.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
• Lead by example — coaching your team toward sales and service excellence.
• Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
• Ensure compliance with company policies and maintain accurate associate files and records.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Retail leadership

Staff coaching

Customer service

Store operations

Communication

Education

Bachelor's degree or equivalent

Job description

Eyeglass World is seeking a General Manager to lead a busy eyewear store that blends fashion with value and quality eye care. You will supervise daily operations, coach staff, and drive sales while ensuring excellent patient experiences and compliance with safety standards.

In this role you partner with optometrists, manage budgets, and execute brand initiatives to foster growth. A Bachelor's degree and 5+ years retail leadership are preferred, with optical licensure where required.