Optical Manager: Lead a Premier Eyewear Team

Warby Parker; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Employee Stock Purchase Plan

Paid sick leave

Free eyewear

Job summary

A leading eyewear retailer in Indianapolis is searching for an Optical Manager to join their in-house optical team. This role involves providing excellent customer service, managing a team of Opticians, and ensuring quality in eyewear standards. The ideal candidate will have at least 2 years of management experience and possess a valid optician license. Comprehensive benefits and a competitive compensation package are offered. This position emphasizes customer satisfaction and teamwork.

Qualifications

• Minimum 2 years management experience in optics or retail.
• Ability to explain technical terms to customers.
• Strong professional demeanor and decision-making skills.

Responsibilities

• Work directly with customers to meet their eyewear needs.
• Manage a team of Opticians and uphold service standards.
• Implement programs to increase customer loyalty and engagement.

Skills

Licensing as an optician

Leadership and mentoring

Detail-oriented

Effective communication

Customer-focused

Education

Licensed dispensing optician or ABO certification

Job description

A leading eyewear retailer in Indianapolis is searching for an Optical Manager to join their in-house optical team. This role involves providing excellent customer service, managing a team of Opticians, and ensuring quality in eyewear standards. The ideal candidate will have at least 2 years of management experience and possess a valid optician license. Comprehensive benefits and a competitive compensation package are offered. This position emphasizes customer satisfaction and teamwork.