Optical Front Desk & Scheduling Specialist

Nationalvision; Oak Lawn (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Employee eyewear discount

Parental leave

Flex spending account

OT pay

Job summary

National Vision, owner of America's Best, is hiring a Receptionist to greet customers and manage appointments with a friendly, efficient approach. You will help keep patient records organized and support in-store operations to ensure smooth customer flow.

The role emphasizes strong English/Spanish communication, basic insurance processing, and excellent organizational skills in a fast-paced optical retail environment. Join a team that values service and growth opportunities.

Qualifications

• Experience in customer-facing roles.
• Ability to handle multiple phone lines and schedules.
• Strong communication and organizational skills.

Responsibilities

• Greet and assist customers in-store and on the phone.
• Schedule appointments and manage patient records.
• Process basic insurance information and patient data.

Skills

Customer service

Bilingual English/Spanish

Organizational skills

Education

High school diploma or equivalent

Job description

National Vision, owner of America's Best, is hiring a Receptionist to greet customers and manage appointments with a friendly, efficient approach. You will help keep patient records organized and support in-store operations to ensure smooth customer flow.

The role emphasizes strong English/Spanish communication, basic insurance processing, and excellent organizational skills in a fast-paced optical retail environment. Join a team that values service and growth opportunities.