Guest Experience Associate - Optical Front Desk

America's Best; Englishtown (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company 1

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision is seeking a friendly Receptionist for America's Best stores to greet customers, manage patient records, and coordinate schedules. You will answer phones, process insurance information, and keep the reception area neat to support daily operations.

This role requires strong customer service and organizational skills. We offer competitive pay, benefits, and opportunities for growth within a nationwide retailer.

Qualifications

• Experience as receptionist or front office preferred.
• Able to handle multiple phone lines and schedules.
• Strong customer service and organizational skills.
• Good communication with patients and staff.

Responsibilities

• Provides high quality customer service and follows safety protocols.
• Answers, screens, and forwards incoming phone calls.
• Schedules and confirms appointments; maintains patient records.
• Keeps reception area tidy and manages office supplies.
• Processes insurance information as needed.

Skills

Customer service

Phone handling

Organizational skills

Communication skills

Education

High School Diploma

Tools

Microsoft Office

Job description

National Vision is seeking a friendly Receptionist for America's Best stores to greet customers, manage patient records, and coordinate schedules. You will answer phones, process insurance information, and keep the reception area neat to support daily operations.

This role requires strong customer service and organizational skills. We offer competitive pay, benefits, and opportunities for growth within a nationwide retailer.