Optical Front Desk & Patient Care Coordinator

EyeCare Services Partners (ESP); Dover (DE); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Benefits package

No weekends/evenings

Career ladder

Zusammenfassung

Delaware Eye Care Center in Dover, DE seeks an Optical Administrative Assistant focused on patients, with no nights or Sundays, and a robust benefits package. The role supports patient flow in the optical area, handles inquiries, records management and daily clerical tasks while assisting the physician and optical manager with fitting contact lenses.

Ideal candidates have a high school diploma, at least two years in an optical practice with contact lens fitting and sales, strong customer

Qualifikationen

• High school diploma or equivalent.
• Two years’ optical practice experience with contact lens fitting and sales preferred.
• Ability to provide outstanding customer service.
• Strong written and verbal communication.
• Able to work standing for long periods and maintain confidentiality.

Aufgaben

• Greet patients and manage optical area flow.
• Handle phone inquiries and schedule appointments.
• Process check-ins/outs and collect payments.
• Maintain patient records and manage inventory.
• Assist in fitting/education for contact lenses and lens care.

Kenntnisse

Customer service

Communication

Attention to detail

Interpersonal skills

Basic math

Computer literacy

Calm under pressure

Teamwork

Ausbildung

High school diploma or equivalent

Tools

EMR/EMR software

Jobbeschreibung

Delaware Eye Care Center in Dover, DE seeks an Optical Administrative Assistant focused on patients, with no nights or Sundays, and a robust benefits package. The role supports patient flow in the optical area, handles inquiries, records management and daily clerical tasks while assisting the physician and optical manager with fitting contact lenses.

Ideal candidates have a high school diploma, at least two years in an optical practice with contact lens fitting and sales, strong customer