Optical Field Applications Engineer — Live Demos

Salience Labs Ltd; United States; Hybrid; USD 110,000 - 170,000; Full time

Job summary

Salience Labs Ltd is seeking a seasoned Field Applications Engineer to own the technical conversations with customers from qualification through live demos and design reviews, in the office or at customer sites. You will build test setups, run demos, and perform on-site debugging, feeding learning back into product, engineering, and sales.

You will drive root-cause failure analysis, turn field feedback into actionable input for product teams, and maintain credibility with senior engineers and

Qualifications

• Experience in hardware, optics, or photonics.
• 5+ years in a customer facing technical role such as Field Applications Engineer or Systems Engineer.
• Solid grasp of high speed interfaces, system level architecture, and hardware bring up workflows.
• Sharp debugging instincts across optics, hardware, firmware, and software in live customer environments.
• Hands-on track record: test setups, live demos, failure analysis, not just slides.
• Experience owning presales technical conversations and turning field feedback into product/engineering actions.
• Presence to be trusted onsite with senior engineers and nontechnical leaders, in the same day.
• Adaptable and pragmatic startup energy.

Responsibilities

• Own every technical conversation with the client, covering qualification, demos, and design reviews, wherever their hardware lives
• Show, live, exactly how our switch fits their setup
• Build and run the test setups and demos that prove it
• Debug on the spot when a demo doesn't go to plan
• Drive failure analysis to root cause
• Turn client feedback into sharp, actionable input for product, engineering, and sales
• Be the technical thread running through the entire sales cycle
• Command a room of senior engineers, then pivot to the executive suite, without missing a beat
• Travel: primarily USA with occasional trips to the UK HQ for key visits

Skills

Hardware

Optics

Photonics

Customer facing

High-speed interfaces

Troubleshooting

Job description

Salience Labs Ltd is seeking a seasoned Field Applications Engineer to own the technical conversations with customers from qualification through live demos and design reviews, in the office or at customer sites. You will build test setups, run demos, and perform on-site debugging, feeding learning back into product, engineering, and sales.

You will drive root-cause failure analysis, turn field feedback into actionable input for product teams, and maintain credibility with senior engineers and