Field Application Engineer

Brelyon; San Mateo (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Brelyon is seeking a Field Applications & Solutions Engineer to bridge hardware/software for enterprise partners. You will own product demonstrations, trade-show deployments, and post-engagement client coordination, working on-site in San Mateo, CA.

You’ll handle technical onboarding, troubleshooting, and cross-functional communication with executives. The role emphasizes high-touch client engagement, rigorous problem solving, and travel up to 5–8 times a year for expos and client visits.

Qualifications

• Bachelor’s degree in engineering or a technical field or equivalent hands-on hardware experience.
• Excellent communication to explain complex tech to non-technical stakeholders.
• Ability to manage multiple client threads and coordinate logistics for demos.

Responsibilities

• Lead field demonstrations, calibrations, and live product deployments at events and client sites.
• Manage pilot trials and PoC activities, troubleshooting integration hurdles.
• Coordinate proposals, SOWs, quotations, and CRM pipeline after engagements.
• Communicate hardware specifications and performance metrics clearly to executives.
• Capture field feedback and prepare reports for hardware/software teams.

Skills

Client communication

Technical troubleshooting

On-site deployments

CRM/logistics management

Hardware integration

Education

Bachelor’s degree in engineering or technical discipline

Tools

CRM software

Job description

Company Mission

BRELYON is a leading screen technology company with hardware and software products. We have built and shipped world’s first headset-free virtual displays—delivering an immersive, panoramic IMAX-like experience from a 32” desktop form factor (see video: https://www.youtube.com/watch?v=UkP4JF5X6Fc) as well as screen intelligence that can help with process mining on screens. By pairing patented optical hardware with proprietary rendering and visual computing software, we are redefining human-computer interaction across enterprise, defense, simulation, and automotive applications.

We are looking for a proactive, disciplined problem-solver to join our on-site Silicon Valley team. In this role, you will be the front-facing technical bridge between our engineering team and enterprise partners—driving live field deployments, managing pilot evaluations, and owning deal operations.

About the Role

We are seeking a hands-on, resourceful Field Applications & Solutions Engineer to serve as the bridge between our cutting-edge display and computer graphics hardware/software and our enterprise partners. In this role, you will be the front-facing technical owner of product demonstrations, trade show deployments, pilot trials, and post-engagement client coordination.

This position is ideal for an engineer or technically sharp professional who excels in high-touch environments: setting up complex hardware/software rigs, explaining advanced optical and visual computing architectures to industry leaders, rigorously managing client communications, and driving business operations from initial trial through deployment. This position is full-time on-site in San Mateo, CA, USA.

Key Responsibilities

• Field Demonstrations & Event Deployments: Set up, calibrate, and operate proprietary display hardware and visual computing systems at major trade shows, expos, customer sites, and our San Mateo lab. Deliver seamless, high-impact live demos for executive leaders and technical teams.
• Pilot & Proof-of-Concept (PoC) Management: Lead technical onboarding and evaluations for enterprise clients. Serve as the technical point of contact during trial phases, troubleshooting integration hurdles and ensuring PoC success criteria are met.
• Client Engagement & Deal Operations: Manage prompt, systematic follow-ups after trade shows, demos, and partner meetings. Coordinate proposals, statements of work (SOWs), quotations, and pipeline tracking within our CRM.
• Stellar Technical Communication & Partner Outreach: Execute targeted technical outreach to prospective enterprise, defense, and industrial partners. Communicate complex hardware specifications and display performance metrics into clear operational value.
• Product Feedback Loop: Synthesize field performance data, customer integration requests, and user feedback into structured reports for internal hardware and software engineering teams.

Requirements

• Education & Technical Acumen: Bachelor’s degree in an engineering or technical discipline (e.g., Optical, Electrical, Mechanical, Computer Science, Systems Engineering) or equivalent practical experience in hardware systems, XR, or computer graphics.
• Hands-on Technical Troubleshooting: Comfortable assembling, cabling, configuring, and troubleshooting physical hardware, display monitors, and graphics software environments on-site under tight timelines.
• Excellent Client-Facing Communication: Outstanding written and verbal communication skills. Ability to explain advanced technical concepts clearly to diverse audiences (engineers, pilots, procurement officers, executives).
• Operational Discipline: Highly organized self-starter capable of managing multiple active client threads, logging CRM interactions, drafting professional technical follow-ups, and managing logistics for demo hardware.
• Travel & Work Authorization: Ability to work full-time on-site in San Mateo, CA, with willingness to travel up to 5-8 times a year for expos and client visits. Must hold valid U.S. work authorization and eligibility for defense-related (DoD) programs.

Nice-to-Haves

• Direct experience with display architectures, optical systems, spatial computing, XR or real-time 3D/graphics engines.
• Experience supporting visual systems in simulation/training (e.g., flight sims, synthetic environments), command-and-control (NOC/SOC), defense, or automotive/aerospace industries.
• Familiarity with DoD procurement workflows, government contracting, or prime contractor partnerships.