Optical Experience Specialist – Frames & Lenses

Socket.dev; Monroe (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401k Matching

Paid Time Off

Paid Holidays

Maternity Leave

Eyecare Reimbursement

Competitive Pay

Employee Discounts

Job summary

EyeCare Partners seeks an Optical Technician to deliver a world-class Total Patient Experience by dispensing and fitting glasses and contacts from optometrists' prescriptions, and by connecting patient needs to the goods and services offered.

The position involves selecting frames, operating a lensometer, recommending lenses and coatings, and taking measurements like PD, bridge, eye size, and pantoscopic tilt in a standard office/clinical setting, with occasional travel to other locations as

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Medical office experience

Ophthalmic experience

Eye measurements

Education

High school diploma or GED

Tools

Auto-lensometer

Lensometer

Microsoft Office

Job description

EyeCare Partners seeks an Optical Technician to deliver a world-class Total Patient Experience by dispensing and fitting glasses and contacts from optometrists' prescriptions, and by connecting patient needs to the goods and services offered.

The position involves selecting frames, operating a lensometer, recommending lenses and coatings, and taking measurements like PD, bridge, eye size, and pantoscopic tilt in a standard office/clinical setting, with occasional travel to other locations as