Optical Dispenser

Henry Ford Health; Troy (MI); On-site; USD 25,000 - 39,000; Full time

Job summary

Henry Ford Health in Detroit is seeking an Optical Dispenser to interpret ophthalmic prescriptions, select eyewear, and ensure patients receive accurate, comfortable eyewear. You will deliver, adjust, and repair eyewear while guiding patients through lens choices and fitting processes, contributing to clear vision and patient satisfaction.

The role requires a high school diploma or GED, basic math and computer skills, and prior customer service or retail experience; on-the-job training is

Qualifications

• High school diploma or GED required.
• Ability to walk, bend, and stand for extended periods.
• Previous customer service, hospitality, or retail experience preferred.
• Basic math and computer skills preferred.

Responsibilities

• Interpret ophthalmic spectacle prescriptions and eyewear orders accurately.
• Deliver, adjust, and repair eyewear for patients.
• Ensure eyewear meets patient needs and prescription requirements.

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Optical Dispenser - Henry Ford Health

Job Title

Optical Dispenser

About the Department

As part of Henry Ford Health's Community Care Services, our team is dedicated to expanding access to care through community-based programs. We focus on meeting patients where they are, connecting them with essential health resources, support services, and care coordination. Our mission is to make a meaningful impact across diverse populations, ensuring that everyone has the opportunity to achieve their best health.

Role Overview

As an Optical Dispenser, you play a vital role in ensuring our patients receive the correct eyewear solutions. You’ll interpret ophthalmic prescriptions, deliver, adjust, and repair eyewear, directly supporting patient comfort and vision. Your work is essential in providing personalized care and enhancing the quality of life for those we serve.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Interpret ophthalmic spectacle prescriptions and eyewear orders accurately.
• Properly deliver, adjust, and repair eyewear for patients.
• Ensure all eyewear meets patient needs and prescription requirements.
• Complete required training courses as directed by Henry Ford OptimEyes.

What You Will Need

Required Qualifications

• High school diploma or G.E.D.
• Ability to walk, bend, and stand for extended periods of time.

Preferred Qualifications

• Previous computer experience and basic math skills.
• Previous customer service, hospitality, or retail experience.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and engage in mission-driven work. We provide opportunities for continuous learning and development, empowering you to make a meaningful impact in healthcare.