Optician

SmartRecruiters, Inc.; Fort Gratiot Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Henry Ford Health, based in Detroit, Michigan, is seeking an Optician to join our Community Care Services. You will select, measure, and fit eyewear based on doctors’ prescriptions, ensuring precise and comfortable eyewear for patients during each visit.

This hands-on role requires collaboration with physicians and patients, completion of training through Henry Ford Optimeyes, and a focus on exceptional customer service throughout the eyewear selection process.

Qualifications

• High school diploma or GED required.
• Ability to walk, bend, and stand for extended periods.
• Preferred: previous computer experience and basic math skills.
• Preferred: previous customer service, retail, or hospitality experience.

Responsibilities

• Select, measure, and fit eyewear based on doctors' prescription specifications.
• Ensure accurate and comfortable eyewear for patients.
• Complete all required training courses as directed by Henry Ford Optimeyes.
• Provide excellent customer service to patients throughout the eyewear selection process.

Skills

Eyewear selection

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Job Title

About the Department

As part of Henry Ford Health's Community Care Services, our team is dedicated to expanding access to care through community-based programs. We focus on meeting patients where they are, connecting them with essential health resources, support services, and care coordination. Our mission is to make a meaningful impact across diverse populations, ensuring everyone has the opportunity to receive the care they need.

Role Overview

As an Optician, you play a vital role in ensuring our patients receive the correct eyewear based on their prescriptions. You’ll work closely with doctors and patients to select, measure, and fit eyewear, enhancing their quality of life through improved vision. Your attention to detail and commitment to patient care are essential in this hands‑on role.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Select, measure, and fit eyewear based on doctors' prescription specifications.
• Ensure accurate and comfortable eyewear for patients.
• Complete all required training courses as directed by Henry Ford Optimeyes.
• Provide excellent customer service to patients throughout the eyewear selection process.

What You Will Need

Required Qualifications

• High school diploma or GED.
• Ability to walk, bend, and stand for extended periods of time.

Preferred Qualifications

• Previous computer experience and basic math skills.
• Previous customer service, retail, or hospitality experience.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission‑driven work. We provide opportunities for continuous learning and development, empowering you to make a meaningful impact in healthcare.