Optical Dispenser

Henry Ford Health; Dearborn (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Career growth opportunities

Continuous learning and development

Mission-driven work environment

Job summary

Henry Ford Health is seeking an Optical Dispenser to interpret ophthalmic prescriptions, deliver and adjust eyewear, and support patients throughout their eyewear journey. You will participate in training through Henry Ford OptimEyes and ensure high-quality service at every interaction.

The role emphasizes accurate eyewear fitting, preventative care, and a commitment to compassionate patient experiences within a community-based care setting.

Qualifications

• Must have high school diploma or GED.
• Ability to walk, bend, and stand for extended periods.

Responsibilities

• Interpret ophthalmic spectacle prescriptions and eyewear orders accurately.
• Properly deliver, adjust, and repair eyewear for patients.
• Complete all required training courses as directed by Henry Ford OptimEyes.
• Provide excellent customer service to patients and colleagues.

Skills

Ophthalmic prescription interpretation

Eyewear delivery and adjustment

Customer service

Education

High school diploma or GED

Job description

Job Title

Optical Dispenser

About the Department

As part of Henry Ford Health's Community Care Services, our team is dedicated to expanding access to care through community-based programs. We focus on meeting patients where they are, connecting them with essential health resources, support services, and care coordination. Our mission is to make a meaningful impact across diverse populations, ensuring everyone has the opportunity to achieve their best health.

Role Overview

As an Optical Dispenser, you play a vital role in ensuring our patients receive the correct eyewear solutions. You will interpret ophthalmic prescriptions, deliver, adjust, and repair eyewear, directly supporting our patients¿ vision needs. Your work enhances their quality of life and aligns with our commitment to exceptional care.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Interpret ophthalmic spectacle prescriptions and eyewear orders accurately.
• Properly deliver, adjust, and repair eyewear for patients.
• Complete all required training courses as directed by Henry Ford OptimEyes.
• Provide excellent customer service to patients and colleagues.

Required Qualifications

• High school diploma or G.E.D.
• Ability to walk, bend, and stand for extended periods of time.

Preferred Qualifications

• Previous computer experience and basic math skills.
• Previous customer service, hospitality, or retail experience.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for continuous learning and development, empowering you to make a meaningful impact in healthcare.

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.