Optical Customer Experience Specialist - Sundays Off

National Vision; Bountiful (UT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Generous Paid Time Off

Employee Eyewear Discount

Job summary

National Vision is looking for an Optical Specialist in Bountiful, Utah. This customer-facing position is vital to creating an exceptional in-store experience at Eyeglass World. The Optical Specialist will ensure quality service, assist during exams, and guide customers with their eyewear selection.

The role requires strong communication skills, multitasking abilities, and at least a high school diploma, along with 1+ year of experience in optical or retail settings. Benefits include health insurance and opportunities for professional growth.

Qualifications

• 1+ year experience in optical, retail, sales, or customer service is required.
• Ability to educate customers effectively.
• Strong organizational skills are necessary.

Responsibilities

• Deliver personalized customer service at every stage.
• Assist with patient flow and pre-exam screenings.
• Perform finishing work including final adjustments.

Skills

Strong multitasking

Time management

Clear communication

Customer satisfaction prioritization

Bilingual abilities

Education

High School Diploma or equivalent

Job description

National Vision is looking for an Optical Specialist in Bountiful, Utah. This customer-facing position is vital to creating an exceptional in-store experience at Eyeglass World. The Optical Specialist will ensure quality service, assist during exams, and guide customers with their eyewear selection.

The role requires strong communication skills, multitasking abilities, and at least a high school diploma, along with 1+ year of experience in optical or retail settings. Benefits include health insurance and opportunities for professional growth.