Optical Customer Experience Specialist - Sundays Off

National Vision; Lafayette (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Generous Paid Time Off

Employee Eyewear Discount

Job summary

National Vision is seeking an Optical Specialist for its Lafayette location, responsible for delivering exceptional service and ensuring quality in patient interactions. The role requires strong customer service skills and at least one year of experience in retail or customer service environments.

This position supports the overall customer journey, from pre‑exam screenings to final eyewear adjustments. Join us to positively impact customer experiences while enjoying extensive benefits and growth opportunities.

Qualifications

• 1+ year experience in optical, retail, sales, or customer service.
• Strong multitasking, time management, and organizational skills.
• Clear communication skills to educate customers.

Responsibilities

• Deliver personalized service at every stage of the customer visit.
• Assist with patient flow and pre‑exam screenings.
• Perform finishing work including final adjustments and inspections.

Skills

Multitasking

Time Management

Communication

Customer Satisfaction

Education

High School Diploma or equivalent

Job description

National Vision is seeking an Optical Specialist for its Lafayette location, responsible for delivering exceptional service and ensuring quality in patient interactions. The role requires strong customer service skills and at least one year of experience in retail or customer service environments.

This position supports the overall customer journey, from pre‑exam screenings to final eyewear adjustments. Join us to positively impact customer experiences while enjoying extensive benefits and growth opportunities.