Optical Associate: Shape Eyewear & Customer Care

Walmart; Indianapolis (IN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) & life insurance

Paid time off

Job summary

Walmart in Indianapolis is seeking an Optical Associate to assist customers with eyewear purchases, measurements, and fittings. You will process orders at the POS, handle insurance claims, and maintain clean, organized optical displays and inventory.

The role requires accurate lens measurements, frame adjustments, and adherence to HIPAA and store policies. You will collaborate with the optical team to deliver friendly, efficient service to members and patients.

Qualifications

• Customer service experience in a retail setting is preferred.
• Ability to communicate clearly with customers and teammates.
• Willingness to work as part of a team in a busy optical department.

Responsibilities

• Assist customers with eyewear purchases, measurements and fittings.
• Process orders, receipts, refunds and insurance claims at the POS.
• Maintain optical displays, inventory, and cleanliness in accordance with policy.
• Perform frame adjustments, lens measurements, and quality checks before dispensing.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

Walmart in Indianapolis is seeking an Optical Associate to assist customers with eyewear purchases, measurements, and fittings. You will process orders at the POS, handle insurance claims, and maintain clean, organized optical displays and inventory.

The role requires accurate lens measurements, frame adjustments, and adherence to HIPAA and store policies. You will collaborate with the optical team to deliver friendly, efficient service to members and patients.