Optical Apprentice: Frame Fitting & Customer Care

EssilorLuxottica; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking an Apprentice Optician in Cleveland, OH to deliver the LensCrafters Experience. You will greet customers, explain the process, assist with frame and lens selection, and fit eyewear using AccuFit, dispensing accurately to meet customer needs.

You will work with the team to provide exceptional service, educate customers on guarantees, and operate the POS with precision while maintaining store standards and safety.

Qualifications

• High school graduate or equivalent.
• Part of an Apprentice Program.
• Strong customer service skills: communicator, listener and team builder.
• Knowledge of current optical theory and merchandise.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Sales and service skills.
• Familiarity with POS, computers and calculators.
• Embrace new technology and change.

Responsibilities

• Greet customers and guide them through the LensCrafters experience.
• Explain the process transparently and assist with frame and lens selection.
• Fit eyewear using AccuFit and dispense finished eyewear.
• Provide exceptional customer service and resolve problems.
• Operate the POS accurately and handle payments.
• Educate customers on guarantees and services.
• Maintain store appearance and safety.
• Serve as a technical resource for staff.
• Meet internal performance targets and standards.

Skills

Customer service

Communication

Teamwork

Basic math

POS knowledge

Adaptability

Education

High school diploma

Tools

POS systems

Job description

LensCrafters is seeking an Apprentice Optician in Cleveland, OH to deliver the LensCrafters Experience. You will greet customers, explain the process, assist with frame and lens selection, and fit eyewear using AccuFit, dispensing accurately to meet customer needs.

You will work with the team to provide exceptional service, educate customers on guarantees, and operate the POS with precision while maintaining store standards and safety.