Ops Strategy & Analytics Intern — Travel & Impact

United Airlines; Chicago (IL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Flight privileges

Paid holidays

Paid time off

401(k)

Job summary

United Airlines is offering internships, co-ops, and full-time opportunities for early career professionals. You’ll work on real projects, gain hands-on experience, and build connections across the company while exploring travel benefits and industry leadership opportunities.

Applicants should be undergraduates with strong Excel/PowerPoint skills and familiarity with SQL or Python, plus excellent communication and problem-solving abilities.

Qualifications

• Must be currently an undergraduate student.
• Experience with Excel and PowerPoint.
• Familiar with SQL or Python is required.
• Strong written and verbal communication skills.

Responsibilities

• Track and analyze operational and customer data from multiple sources for data prep, reporting, and dashboard development.
• Serve as an internal consultant, delivering business analyses to management across divisions.
• Evaluate scheduled block time performance to assess time between departure and arrival gates.
• Identify factors impacting issues such as delays, gate holds, and taxi times.
• Report on competitive performance trends and opportunities for improvement.
• Assist with analyzing operational performance and providing insights into customer experience.

Skills

Excel

PowerPoint

Analytical skills

Communication

Education

Undergraduate student (rising senior)

Tools

SQL

Python

Job description

United Airlines is offering internships, co-ops, and full-time opportunities for early career professionals. You’ll work on real projects, gain hands-on experience, and build connections across the company while exploring travel benefits and industry leadership opportunities.

Applicants should be undergraduates with strong Excel/PowerPoint skills and familiarity with SQL or Python, plus excellent communication and problem-solving abilities.