OPS Senior Clerk

Florida; Ocala (FL); On-site; USD 25,708,000 - 36,615,000; Part time

Job summary

State Fire Marshal in Ocala, Florida is seeking an OPS Senior Clerk to perform administrative duties, correspondence, and mail processing. The role requires a high school diploma, 2 years of clerical experience, and MS Office proficiency. A security background check including fingerprinting is required.

The position is located at the Fire College in Ocala and offers 29 hours per week at $15.00 per hour. Applicants must be able to work with confidential materials and interact professionally with

Qualifications

• Knowledge of general office, administrative, and clerical procedures and systems.
• Knowledge of customer service techniques.
• Knowledge of interpersonal relationships.
• Knowledge of effective verbal and written communication.
• Ability to understand applicable Florida Statutes, Florida Administrative Code, policies and procedures.
• Ability to operate a personal computer with MS Office (Word, Excel, Outlook).
• Ability to communicate effectively verbally and in writing.
• Ability to establish internal and external working relationships.

Responsibilities

• Prepare and send Standards correspondence including ProBoard and IFSAC applications.
• Print and mail Florida State certificates and send certified letters.
• Assist in coding, bundling, sorting, and distributing incoming mail.
• Prepare correspondence requesting additional information for incomplete/correct applications.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Confidential materials

Education

High School Diploma or equivalent

Tools

MS Office

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

OPENCOMPETITIVE EMPLOYMENT OPPORTUNITY

CLASS TITLE: OPS SENIOR CLERK

DIVISION:STATE FIRE MARSHAL

BUREAU: FIRE STANDARDS AND TRAINING

CITY: OCALA

COUNTY: MARION

Requirements:

• High School Diploma or equivalent.
• Two (2) years of experience with Microsoft Office Suite.
• Two (2) years of clerical experience.

Preference:

• One (1) year experience with a multi-line phone system.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of general office, administrative, and clerical procedures and systems.
• Knowledge of customer service techniques.
• Knowledge of the principles of interpersonal relationships.
• Knowledge of principles and techniques of effective verbal and written communication.
• Ability to understand applicable Florida Statutes, Florida Administrative Code, policies andprocedures.
• Ability to operate a personal computer with proficiency in MSOffice Suite (Word, Excel, Outlook)
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain internal and external working relationships with others.
• Ability to work with confidential materials.

SPECIAL NOTES:

Thisposition requires a security background check, including fingerprint as acondition of employment.

This position is located at the Fire College in Ocala Florida.

The salary for this position is $15.00 per hour at 29 hours per week.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Responsesto qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BRIEFDESCRIPTION OF DUTIES:

Responsible for Standards correspondence to include emailing ProBoard and IFSAC applications per individual request, print and mail Florida State certificates from, send certified letters, assist in the coding, bundling, sorting, and distribution incoming mail, and prepares correspondence requesting additional information regarding applications for certification that are incomplete or incorrect.

Serves as the backup with answering incoming phone calls and emails.

Prepare and assist in scanning supplemental compensation applications, firefighter applications, and additional documents as required and other related duties as assigned by the supervisor.

If you area retiree of the Florida Retirement System (FRS), please check with the FRSon how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended,or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.