OPS Patient Registration

University of Florida; Gainesville (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

University of Florida in Gainesville is hiring for OPS Patient Registration to accurately register patients, verify insurance, collect demographic and billing data, and ensure HIPAA-compliant handling of records. The role involves EMR/LIS data entry, order verification, and prior authorizations as needed.

The position emphasizes customer service, attention to detail, and ability to work in a fast-paced healthcare environment, with demand for collaboration within a multidisciplinary team.

Qualifications

• High school diploma or GED required.
• Associate degree in Healthcare Administration or related field preferred.
• Experience in patient registration, medical office, or healthcare admin is a plus.

Responsibilities

• Perform accurate patient registration and update demographic information in the EMR and LIS.
• Verify patient identity and review orders for completeness.
• Obtain referrals, prior authorizations, and maintain authorization documentation.

Skills

Customer service

Data entry

Interpersonal communication

Multitasking

Education

High School diploma or GED

Associate degree in Healthcare Administration or related field

Tools

EMR

LIS

Practice management systems

Microsoft Office

Laboratory information systems

Job description

OPS Patient Registration

Job No: 541829

Work Type: Full Time

Location: Main Campus (Gainesville, FL)

Categories: Office/Administrative/Fiscal Support

Department: 29350000 - MD-DERMATOLOGY

Job Description

Classification Title: OPS Patient Registration

Classification Minimum Requirements: High School Diploma or GED.

The Department of Dermatology, Division of Dermathopathology is hiring for Patient Registration. This position is responsible for accurately registering patients, verifying insurance coverage, collecting demographic and billing information, obtaining authorizations when required, and ensuring all specimen and patient information is complete and compliant before processing. The specialist plays a vital role in supporting efficient laboratory operations, delivering exceptional customer service, and maintaining the integrity of patient records while adhering to HIPAA and regulatory requirements.

Patient Registration & Demographic Management

• Perform accurate patient registration and update demographic information in the electronic medical record (EMR) and laboratory information system (LIS).
• Verify patient identity using established procedures.
• Review and validate physician orders, requisitions, and patient information for completeness.
• Ensure pathology specimens are matched accurately to patient records.
• Resolve registration discrepancies before specimen processing. Perform a Quality Control check of all assigned cases.

Insurance Verification & Authorization

• Verify insurance eligibility, benefits, and coverage prior to laboratory services.
• Obtain and document referrals, prior authorizations, and pre-certifications as required.
• Maintain accurate documentation of insurance information and authorization approvals.

Documentation & Compliance

• Maintain patient confidentiality in accordance with HIPAA and organizational policies.
• Scan, upload, and maintain registration documents, insurance cards, and patient forms.
• Ensure compliance with laboratory accreditation standards and regulatory requirements.

Administrative Support

• Monitor registration work queues and resolve incomplete accounts.
• Participate in departmental meetings, training sessions, and quality improvement initiatives.

Expected Salary: $16.00/hour

Required Qualifications: High school diploma or GED required.

Preferred

• Associate degree in Healthcare Administration, Business, or related field preferred.
• 1-2 years of patient registration, medical office, laboratory, or healthcare administrative experience preferred.
• Experience with pathology, dermatology, or laboratory services highly desirable.
• Experience verifying insurance eligibility and obtaining prior authorizations preferred.
• Strong understanding of medical terminology, insurance plans, and patient registration processes.
• Knowledge of HIPAA regulations and patient confidentiality requirements.
• Excellent customer service and interpersonal communication skills.
• Strong attention to detail and accuracy in data entry.
• Ability to prioritize tasks and work efficiently in a fast-paced healthcare environment.
• Proficiency with EMR, practice management systems, Microsoft Office, and laboratory information systems.
• Ability to work independently and as part of a multidisciplinary team.

Health Assessment Required: No

Applications Close: 03 November 2026

Our Commitment: The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.