Ops Leader: Field Service, Scheduling & Automation

Xtermicon; Redondo Beach (CA); On-site; USD 73,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Job summary

Xtermicon in Redondo Beach is seeking a full-time Operations Manager to run the business behind the field team and modernize processes. The role starts with HOA and multifamily scheduling, progressing to billing, vendor management, fleet, and compliance.

You will replace paper-based workflows with software and clear, scalable procedures. You will report to the owner and drive ownership from day one, guiding field, office, and remote staff while building KPI dashboards and SOPs for consistent

Qualifications

• 5+ years of experience, including 2+ years owning operations at a field-service, logistics, or multi-location business
• Hands-on back-office experience: scheduling, billing and AR, vendor management
• A track record of implementing software or automation that others adopted, with results you can quantify
• Fluent in spreadsheets and quick to learn new software

Responsibilities

• Schedule inspections and treatments across HOA and multifamily communities, coordinating with property managers
• Own billing, accounts receivable, and collections
• Lead rollout of field service management software and redesign workflows with automation
• Build and track operating KPIs and monthly reports on profitability
• Manage vendors, fleet, compliance, insurance certificates, and licensing renewals

Skills

Scheduling

Billing & AR

Vendor management

Team leadership

Software implementation

Spreadsheets

Field-service operations

Multi-location operations

Tools

ServiceTitan

FieldRoutes

PestPac

Jobber

Housecall Pro

Job description

Xtermicon in Redondo Beach is seeking a full-time Operations Manager to run the business behind the field team and modernize processes. The role starts with HOA and multifamily scheduling, progressing to billing, vendor management, fleet, and compliance.

You will replace paper-based workflows with software and clear, scalable procedures. You will report to the owner and drive ownership from day one, guiding field, office, and remote staff while building KPI dashboards and SOPs for consistent