Ops Excellence & Strategic Communications Lead

Baxter Healthcare; Aibonito (PR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Disability, and Life 

Vision Plan

Paid Vacation Days and Paid Holidays

Paid Parental Leave

Retirement Plan

Stock Purchase Program

Educational Assistance Plan

Job summary

Baxter seeks an Operational Excellence & Strategic Communications Specialist to drive site performance transformation using Lean Six Sigma and GPS deployment. You will lead improvement initiatives and develop communications to support goals, engagement, and cultural change.

You will collaborate with Manufacturing, Quality, Engineering, Supply Chain, HR, and other teams to align stakeholders, deliver measurable savings, and build KPI systems across the organization.

Qualifications

• Bachelor's degree in Industrial Engineering, Communications, or a related field.
• 3–5 years of experience in Continuous Improvement, Communications, Marketing Communications, or a related discipline.
• Strong knowledge of Operational Excellence, Lean, Six Sigma, and Continuous Improvement methodologies.
• Experience leading cross-functional projects and facilitating organizational change initiatives.

Responsibilities

• Support site performance improvement initiatives through the deployment and sustainment of the Baxter Growth and Performance System (GPS).
• Identify, prioritize, and lead continuous improvement initiatives that deliver measurable business impact and benefit realization.
• Drive cultural transformation through Lean, Six Sigma, problem-solving methodologies, and change management practices.
• Support achievement of GPS maturity objectives and operational excellence goals.
• Lead Margin Improvement Program (MIP/VCD) initiatives and contribute to annual savings targets.
• Support implementation and sustainability of Lean Daily Management Systems (LDMS) across organizational levels.
• Identify opportunities to improve safety, quality, delivery, cost, productivity, material flow, waste reduction, and process efficiency.
• Facilitate operational excellence training programs and Lean leadership development activities.
• Coach leaders and teams on process ownership, standard work, continuous improvement, and sustainable performance management practices.
• Design and implement visual management systems and KPIs.
• Support annual strategic planning activities, target-setting processes, transformation roadmaps, and organizational performance reviews.
• Develop, monitor, and communicate operational performance metrics to leadership teams.

Skills

Operational Excellence

Lean Six Sigma

Continuous Improvement

Change Management

Cross-functional Leadership

Communication Skills

KPIs & Dashboards

Education

Industrial Engineering

Communications

Tools

Canva

Adobe Creative Suite

Data Visualization Tools

Presentation Tools

Video Editing Applications

Job description

Baxter seeks an Operational Excellence & Strategic Communications Specialist to drive site performance transformation using Lean Six Sigma and GPS deployment. You will lead improvement initiatives and develop communications to support goals, engagement, and cultural change.

You will collaborate with Manufacturing, Quality, Engineering, Supply Chain, HR, and other teams to align stakeholders, deliver measurable savings, and build KPI systems across the organization.