OPS EDP TECHNICIAN - 73991033

My Florida CFO; Tallahassee, Northern (FL, KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid sick and personal leave

10 paid holidays annually

Retirement savings

Vision and dental insurance

Job summary

Florida Department of Revenue is seeking an OPS EDP Technician for the Production Control unit in Tallahassee, FL. The role supports the nightly batch monitoring of the Child Support program using the OpCon scheduler, on a 4:00 PM–12:00 AM schedule, Tuesday through Saturday.

The ideal candidate will monitor batch jobs, triage failures, handle user requests, and assist with forms processing, quality assurance, scanning, and form tracking as part of ISP’s Production Control team.

Qualifications

• One year of data processing or similar work (data handling, management, analysis) OR batch job operations experience.
• Two years of customer service experience.

Responsibilities

• Monitors nightly and weekend critical batch processes for Child Support via ISP's OpCon scheduler.
• Identify and triage batch job failures and respond to user requests.
• Ensure quality assurance of printed forms, scanning, and tracking of forms.

Skills

Data processing

Customer service

Tools

OpCon

Job description

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Working Title:

OPS EDP TECHNICIAN - 73991033

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

JOB SUMMARY:

***This position provides Batch Monitoring for 2nd shift (4:00 PM - 12:00 AM), Tuesday - Saturday. ***

This is an OPS position working in the Department of Revenue's Information Services Program with the Production Control unit in Tallahassee, FL. This position monitors the nightly and weekend critical batch process for Child Support through ISP's automatic job scheduler software (OpCon). The monitoring activities include but are not limited to the identification and triage of batch job failures, processing user requests, quality assurance of printed forms, scanning, and tracking of forms.

MINIMUM REQUIREMENTS:

• One year of data processing or similar work (data handling, management, analysis) OR batch job operations experience.
• Two years of customer service experience.

PREFERENCES:

• Ability to work alternate hours.

SPECIAL NOTES:

• Position is located in Tallahassee at Huntley Park and is not eligible for telework.
• This position is required to work alternate hours, holidays, and during office closures upon request.
• This position requires some heavy lifting (up to 35 lbs.), with or without accommodation.
• This position provides Batch Monitoring for 2nd shift (4:00 PM - 12:00 AM), Tuesday - Saturday.

SALARY:

$16.75 /hourly.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

SCREENING DISCLAIMER:

Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:

If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL:

Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS:

You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS:

The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER:

Male candidates born on or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov .

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32308

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.