Ops Analytics Lead: Demand Forecasting & Capacity

Doist; United States; Remote; USD 140,000 - 170,000; Full time

Benefits offered by this job

Equity in a high-growth startup

Paid time off

Comprehensive medical, dental, and vis

401(k) Retirement savings options

Work from Home reimbursement

Productivity & Wellness Stipend

Healthcare FSA or HSA contribution

Paid parental leave

Job summary

Two Chairs is redefining mental health operations with data-driven decisions. As Operations Analytics Manager, you will build psychiatry S&D forecasting models and integrate them with core data infrastructure, guiding hiring velocity, capacity, and cross-licensing strategies.

Collaboration across Growth, Finance, Data Science, Clinical Recruiting, and Clinical Ops is essential. You will frame capacity metrics, conduct forecast vs.

Qualifications

• 5+ years of relevant work experience in an analytical role.
• Proficient in building forecasting models and evaluating unit economics.
• Experience collaborating with Data Science, Finance, Growth, and Clinical Ops is a plus.

Responsibilities

• Build, maintain, and refine end-to-end S&D forecasting models for psychiatry and therapy lines.
• Incorporate complex variables into supply and demand models (session frequency, ramp times, cross-licensing).
• Define and track standardized operational metrics (capacity, utilization, hiring targets).
• Partner with Data Science and Data Engineering to deploy models into core infrastructure.

Skills

Forecasting

SQL

Looker

Data analysis

Cross-functional collaboration

Tools

SQL

Excel

Data Visualization

Job description

Two Chairs is redefining mental health operations with data-driven decisions. As Operations Analytics Manager, you will build psychiatry S&D forecasting models and integrate them with core data infrastructure, guiding hiring velocity, capacity, and cross-licensing strategies.

Collaboration across Growth, Finance, Data Science, Clinical Recruiting, and Clinical Ops is essential. You will frame capacity metrics, conduct forecast vs.