Ophthalmology Surgery Scheduler: Patient Care & Scheduling

Ochsner Health; Metairie (LA); On-site; USD 37,000 - 49,000; Full time

Job summary

Ochsner Health in Metairie, LA, is seeking a qualified Medical Assistant to support ambulatory care teams. Under physician supervision, you will schedule appointments, assist in daily department operations, and coordinate care across services while upholding privacy and compassionate patient interactions.

Requirements include a high school diploma (preferred medical assistant program) and 2 years PSA/medical assistant experience; CPR/Certification preferred.

Qualifications

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly.
• Strong interpersonal/customer service skills.
• Ability to maintain professional demeanor under stress.
• Ability to interpret assessments and set priorities in patient care.

Responsibilities

• Answers and documents department calls with patients promptly.
• Assists in day-to-day department operations.
• Schedules and reschedules patient appointments by phone or in person.
• Schedules surgeries and preauthorizations for procedures.
• Provides daily census reports and physician notifications as applicable.
• Inputs call schedules and updates information as needed.

Skills

Computers & software

Communication skills

Interpersonal skills

Professional demeanor

Education

High school diploma or equivalent

Medical assistant program (preferred)

Job description

Ochsner Health in Metairie, LA, is seeking a qualified Medical Assistant to support ambulatory care teams. Under physician supervision, you will schedule appointments, assist in daily department operations, and coordinate care across services while upholding privacy and compassionate patient interactions.

Requirements include a high school diploma (preferred medical assistant program) and 2 years PSA/medical assistant experience; CPR/Certification preferred.