Patient Access & Medical Assistant — Care Champion

Ochsner Health; New Orleans (LA); On-site; USD 33,000 - 43,000; Full time

Job summary

Ochsner Health in New Orleans seeks a Medical Assistant to blend appointment scheduling with hands-on patient care in a busy clinic. Under supervision of a licensed provider, you will support exam prep, vital signs, and efficient patient flow, ensuring accurate forms, insurance processing, and courteous service.

You must have a high school diploma (or GED); completion of MA program preferred, BLS certification, and strong communication skills.

Qualifications

• High school diploma or GED required.
• Medical Assistant training program preferred.

Responsibilities

• Provide excellent customer service to all patients, guests, and family members.
• Inputs patient/guarantor demographics and financial information; explains insurance benefits and collects payments.
• Performs vital signs and screenings, obtains history and other assessments.
• Prepares patient for exam and answers questions about procedures.
• Schedules and reschedules patient appointments by phone or in person.
• Maintains compliance with policies and procedures; supports privacy and safety standards.
• Adapts communication to diverse patient populations and collaborates with other departments.

Skills

Data entry

Windows proficiency

Verbal and written communication

Teamwork

Judgment

Education

High School Diploma/GED

Medical Assistant training program (preferred)

Job description

Ochsner Health in New Orleans seeks a Medical Assistant to blend appointment scheduling with hands-on patient care in a busy clinic. Under supervision of a licensed provider, you will support exam prep, vital signs, and efficient patient flow, ensuring accurate forms, insurance processing, and courteous service.

You must have a high school diploma (or GED); completion of MA program preferred, BLS certification, and strong communication skills.