Ophthalmology Referral & Scheduling Coordinator

Hugh Chatham Health; Winston-Salem (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off programs

Health and welfare benefits such as m…

Flexible Spending Accounts

Family benefits such as adoption …

Defined contribution retirement plans

Educational Assistance Program

Job summary

Advocate Health in Winston-Salem, NC seeks an Administrative Specialist for Ophthalmology to manage referrals, coordinate authorizations, and schedule services across departments. You will educate patients on insurance coverage and help prepare financial estimates when needed.

Requires a high school diploma or GED, computer experience, and knowledge of insurance plans. This is a full-time, 40-hour week with Mon-Fri 8am-5pm.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Computer literacy

Insurance knowledge

Medical records software

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health in Winston-Salem, NC seeks an Administrative Specialist for Ophthalmology to manage referrals, coordinate authorizations, and schedule services across departments. You will educate patients on insurance coverage and help prepare financial estimates when needed.

Requires a high school diploma or GED, computer experience, and knowledge of insurance plans. This is a full-time, 40-hour week with Mon-Fri 8am-5pm.