Ophthalmology Front Desk & Clinical Service Rep

Washington University; St. Louis (MO); On-site; USD 23,000 - 31,000; Full time

Job summary

Washington University in St. Louis is seeking a Clinical Service Representative I in Ophthalmology to provide front-office support.

You will answer calls, schedule and register patients, and collect demographic and insurance information in the system; basic referrals are coordinated as needed. This on-campus, on-site role in Saint Louis, MO offers a team environment with peak-time coverage and opportunities to assist other staff.

Qualifications

• High school diploma or equivalent required.
• BLS certification must be obtained within one month of hire.
• No prior work experience required.

Responsibilities

• Answer telephone calls and handle patient questions or route to appropriate personnel.
• Schedule, reschedule, cancel and confirm patient appointments.
• Register new patients in the system and collect demographic and insurance information.
• Assist with obtaining referrals and pre-certifications as needed.
• Provide packets of information to patients associated with services which may accompany the appointment.
• Assist other clinical support staff during peak time, vacation/illnesses.

Skills

Communication

Computer literacy

Customer service

Insurance

Interpersonal skills

Medical terminology

Education

High school diploma

Job description

Washington University in St. Louis is seeking a Clinical Service Representative I in Ophthalmology to provide front-office support.

You will answer calls, schedule and register patients, and collect demographic and insurance information in the system; basic referrals are coordinated as needed. This on-campus, on-site role in Saint Louis, MO offers a team environment with peak-time coverage and opportunities to assist other staff.