Ophthalmology Patient Services Coordinator

CP00001 Washington University in St Louis; Orlando (FL); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Health insurance

U-Pass transit benefit

Vacation and sick time

Job summary

Washington University in St. Louis is seeking a Clinical Office Support professional to provide patient-facing administrative assistance in a hospital office setting.

You will answer calls, schedule appointments, capture demographics and insurance details, and help obtain referrals or pre-certifications as needed. Responsibilities include registering new patients, distributing information packets, and supporting colleagues during busy periods.

Qualifications

• Education: High school diploma or equivalent.
• Certifications/Professional Licenses: Basic Life Support (BLS) certification from American Heart Association or American Red Cross.
• Work Experience: No specific work experience required for this position.
• Skills: Not Applicable
• Driver's License: A driver's license is not required for this position.

Responsibilities

• Answers telephone calls and handles patient questions or routes to appropriate personnel.
• Schedules, reschedules, cancels and confirms patient appointments.
• Registers new patients in the system and obtains demographic and insurance information.
• Assists with obtaining referrals/pre-certifications as needed.
• Provides packets of information to patients associated with services which may accompany the appointment.
• Assists other clinical support staff during peak time, vacation/illnesses.

Education

High school diploma or equivalent

Job description

Washington University in St. Louis is seeking a Clinical Office Support professional to provide patient-facing administrative assistance in a hospital office setting.

You will answer calls, schedule appointments, capture demographics and insurance details, and help obtain referrals or pre-certifications as needed. Responsibilities include registering new patients, distributing information packets, and supporting colleagues during busy periods.