Ophthalmology Clinic Admin Assistant (Per Diem)

UC San Diego Health; San Diego (CA); On-site; USD 61,000 - 75,000; Part time

Job summary

UC San Diego Health is seeking a Per Diem Administrative Assistant for the Ophthalmology department at the Shiley Eye Institute. The role supports patient scheduling, registration, and back-office operations with emphasis on accurate EPIC records and HIPAA compliance.

The position requires experience in healthcare clinics, strong interpersonal skills, and the ability to multitask in a fast-paced environment. Some weekend or overtime may be required, with a 20% appointment percentage.

Qualifications

• Experience working in a healthcare clinic or specialty surgery facility.
• Excellent interpersonal skills with tact and diplomacy in person and on the phone.
• Ability to set priorities and function under high-volume, multitasking environments.
• Experience providing patient administrative services including registration and scheduling.
• Familiar with Medicare, Medi-Cal, HMO, PPO, private providers, and CCS.
• Knowledge of scheduling and processing of tests/procedures, requisitions, and consents.
• Experience screening calls and triaging to physicians or staff.
• Ability to maintain HIPAA and confidentiality of patient information and records.
• Experience with chart order, alpha filing, and medical terminology.
• Ability to explain test and procedure instructions to patients for scheduling/registration.
• Proficient with Microsoft Office, healthcare software (EPIC), PC/MAC, and multi-line phones.
• Experience training staff and contributing to team responsibilities.
• Commitment to UC Principles of Community and patient-focused care.
• Experience working in a fast-paced clinic environment.

Responsibilities

• Schedule appointments, screen calls, and triage patients to physicians.
• Coordinate and schedule study patients and related authorizations.
• Maintain accurate medical records and EPIC registrations.
• Ensure welcoming patient services and high-quality customer care.
• Handle end-of-day cash logs, registrations, and required pre-payments.
• Assist with staff meetings and training as directed by supervisors.

Skills

Interpersonal skills

HIPAA knowledge

Phone screening

Scheduling

Confidentiality

Teamwork

Bilingual Spanish/English

Tools

EPIC patient registration

Microsoft Office

Job description

UC San Diego Health is seeking a Per Diem Administrative Assistant for the Ophthalmology department at the Shiley Eye Institute. The role supports patient scheduling, registration, and back-office operations with emphasis on accurate EPIC records and HIPAA compliance.

The position requires experience in healthcare clinics, strong interpersonal skills, and the ability to multitask in a fast-paced environment. Some weekend or overtime may be required, with a 20% appointment percentage.