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A leading healthcare network is seeking a compassionate and dedicated Patient Care Assistant to help improve patient outcomes. This role involves assisting with patient interactions, ensuring the readiness and cleanliness of examination rooms, and utilizing EHR systems proficiently. Ideal candidates will have a high school diploma or GED and knowledge of vision procedures. Join a committed team making healthcare better for all.
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Essential Job functions:
Responsible for assisting with patient visits, scheduling appointments/Diagnostic procedures, maintaining the equipment and instruments and ordering supplies.
Performs analyses of patient, glasses on Lensometer, documents vision test, and performs Visual Fields, HRT, and all other tests as ordered by the physician and contact lens lessons.
Cleans and/or sterilizes equipment and instruments.
Prepares the examination room, escorts patients into room and cleans room when exam is complete.
Schedules appointments accurately and appropriately according to department guidelines.
Completes referrals according to departmental guidelines.
Employs appropriate and timely use of tasking in Electronic Health Record (EHR).
Performs appropriate chart prep.
Communicates to Supervisor appropriately and promptly.
Reconciles encounters daily according to policy and guidelines.
Answers the telephone in an appropriate manner, directs call and takes accurate messages.
Confirms future appointments as needed. Reconciles Televox cancellation list.
Obtains, verifies and updates patient information including demographics, insurance, HIPAA forms and financial waivers.
Submits detailed accurate records and payments to the accounting department daily.
Accurately documents allergies and reconciles medication list in EHR.
General Job functions:
Demonstrates understanding of entire contact lens ordering process and patient.
Demonstrates flexibility with various work schedules.
Recognizes and performs duties which need to be performed although not directly assigned.
Other job duties as required.
Physical Job Requirements:
Pushing and pulling, taking frequency and weight into consideration.
Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
Physical agility, which includes ability to maneuver body while in place.
Dexterity of hands and fingers.
Balance is maintained during climbing, bending and/or reaching
Endurance (e.g. continuous typing, prolonged standing/bending, walking).
Chemicals, Chemotherapy and Fumes
Vibration
Extreme temperatures
Confined spaces
Allergens: dust, mold and/or pollen
Magnetic fields
Radiation
Sharps
Latex
Exposure to infectious hazards, blood, body fluids, non intact skin, or tissue specimens.
Contact with patients or patient specimens are possible.
Unplanned or unexpected exposure.
Education, Certification, Computer and Training Requirements:
High School Graduate/GED / Equivalent required. Vocational / Technical School / Diploma Program preferred.
0 – 1 years experience. 2-4 years experience preferred.
BLS certification required.
Ability to communicate in English, both orally and in writing
Knowledge of visions procedures required.
Knowledge of sterilization processes required.
Knowledge of vision equipment/instruments required.
Experience with Ophthalmology equipment/instruments preferred.
Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred.
Experience with Standard Office Technology in a Window based environment preferred.
Experience with patient care equipment preferred.
Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.
Travel: Ability to commute to satellite offices as needed.
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Our Companyprovides equal employment opportunities ( EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
OurCompanycares about the safety of our employees and applicants.Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request personal information via informal chat platforms or unsecure email.Our Companywill never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/ .
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We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
The work we do is changing the lives of our patients, our communities, and each other. Join us as we deliver the care we want to see in the world. Together, we can create better outcomes for all.