Ophthalmic Triage Coordinator

EyeCare Partners LLC; Beavercreek (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Job summary

EyeCare Partners, a leading network of ophthalmic care, seeks an Ophthalmic Technician in Beavercreek, OH. This role handles triage communications, patient guidance, and documentation to support clinicians.

You will coordinate appointments, manage pharmacy requests via e‑Rx, and help maintain lab and patient records with accuracy. The position emphasizes patient service, reliability, and teamwork in a fast-paced eye care setting.

Qualifications

• Minimum education is a high school diploma with computer experience.
• At least one year of ophthalmic/optometric medical office experience with computer, telephone and customer service skills.

Responsibilities

• Receive calls from patients not handled by the intake dept and decide next steps.
• Act as information desk and schedule return appointments.
• Monitor NextGen task basket and process pharmacy requests via e-Rx.
• Fax and electronically send items to pharmacy or physicians as requested.
• Follow up on outside lab work and present reports to doctor.
• Manage doctor-to-doctor and doctor-to-patient calls.
• Monitor schedules and reschedule as needed.
• Maintain sample drug log per Ohio State Pharmacy Board requirements.
• Other duties as assigned.

Education

High school diploma or equivalent

Ophthalmic/optometric medical office experience

Computer experience

Tools

Word

Excel

Access

Job description

EyeCare Partners, a leading network of ophthalmic care, seeks an Ophthalmic Technician in Beavercreek, OH. This role handles triage communications, patient guidance, and documentation to support clinicians.

You will coordinate appointments, manage pharmacy requests via e‑Rx, and help maintain lab and patient records with accuracy. The position emphasizes patient service, reliability, and teamwork in a fast-paced eye care setting.