Ophthalmic Training & Tech Lead

Boozman-Hof Regional Eye Clinic PA; Rogers (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

BoozmanHof Regional Eye Clinic in Northwest Arkansas seeks a Clinical Trainer to lead onboarding and ongoing clinical training for ophthalmic technicians. This role will also act as the primary mentor for new hires during their first year, ensuring clinical excellence across the practice.

The position balances training with in-clinic duties and reports to the Director of Clinical Operations, supporting standardization of workflows and adoption of new equipment and processes.

Responsibilities

• Lead onboarding and clinical training for new ophthalmic technicians.
• Serve as primary clinical mentor for first-year hires.
• Develop and maintain standardized clinical education, competency validation, and continuing education programs.
• Assess clinical performance, identify skill gaps, and provide coaching, remediation, and advanced training.
• Develop and maintain clinical training materials, competency records, and education documentation.
• Create and manage the clinical staffing schedule, including daily technician assignments and staffing adjustments.
• Collaborate with physicians and clinical leadership to standardize clinical workflows and support implementation of new equipment, technology, and clinical processes.
• Communicate technician performance and training progress to leadership, escalating concerns to the appropriate supervisor.
• Support clinical operations through direct patient care and other administrative or operational responsibilities as assigned.
• Assist doctors during examinations and procedures by preparing instruments and equipment.
• Perform preliminary tests including measuring visual acuity, intraocular pressure, and pupil reactions.

Job description

BoozmanHof Regional Eye Clinic in Northwest Arkansas seeks a Clinical Trainer to lead onboarding and ongoing clinical training for ophthalmic technicians. This role will also act as the primary mentor for new hires during their first year, ensuring clinical excellence across the practice.

The position balances training with in-clinic duties and reports to the Director of Clinical Operations, supporting standardization of workflows and adoption of new equipment and processes.