Ophthalmic Technician: Patient Care & Diagnostics

Alexandria Eye and Laser Center, LLC; West Side (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

Alexandria Eye and Laser Center, LLC is seeking an Ophthalmic Technician to support patient flow, assist doctors, and perform extensive data collection for accurate diagnoses. You will educate patients on procedures, obtain histories, and document results across a wide range of ophthalmic tests.

The role emphasizes precise patient interaction, test sequencing, and collaboration with clinicians to ensure smooth daily operations and high-quality care in a fast-paced eye clinic.

Responsibilities

• Acquaints all new patients with the office procedures to which they will be exposed. Informs patients of the purpose of all tests performed and how they will be affected during the tests.
• Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications.
• Performs accurate and consistent documentation and measurement tasks to include visual fields, pachymetry, auto-refraction, corneal topography, automatic lensometery, visual acuity, extra-ocular motility, refractions, confrontation fields, pupil evaluation and applanation.
• Determines which patient should be next to be taken from the waiting room and to have testing initiated. Escorts all patients from the waiting room for the data collection.
• Following testing, advises the patient as to who will see them next and make them comfortable during the visit.
• Maintains a smooth flow of patients to the physicians, altering the test sequence as required.
• Ensures timely and complete handling of medical calls (patient calls).
• Cleans and restocks all exam/work up rooms between patients and at the end of the day.
• Opens exam rooms at the beginning of each day and closes them at the end of the day.
• Ensures all equipment is turned off and covered properly at the end of each day.
• Informs person in charge of ordering supplies any time you notice an item running low.
• Fulfills any other office responsibilities, as necessary to insure efficient patient flow and office efficiency.
• Responds easily to routine requests for information.
• Maintains patient confidentiality at all times and communicates with the supervisor regarding procedural changes and concerns.
• Participates in professional development efforts to remain correct.
• Answers telephones as needed.
• Attends staff meetings and in-service programs.
• Obtain lab, culture, MRI, ect reports
• Maintains a clean, safe and prepared work area.
• Trains new employees
• Keeps supervisor informed about efficiency issues, patient satisfaction issues and doctor issues.
• Represents practice at community events, screenings, etc as needed.
• Performs other duties as requested.

Job description

Alexandria Eye and Laser Center, LLC is seeking an Ophthalmic Technician to support patient flow, assist doctors, and perform extensive data collection for accurate diagnoses. You will educate patients on procedures, obtain histories, and document results across a wide range of ophthalmic tests.

The role emphasizes precise patient interaction, test sequencing, and collaboration with clinicians to ensure smooth daily operations and high-quality care in a fast-paced eye clinic.