Ophthalmic Imaging Operations Lead

Wayne State University Physician Group; Detroit (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Wayne Health seeks a dedicated leader to run the Ophthalmic Imaging & Testing department. You will manage daily operations, ensure standards of care, and supervise Photographers, Diagnostic Testing Specialists, and Sonographers at multiple sites.

The role requires 3+ years in ophthalmic imaging and 2+ years in supervision; a Bachelor’s degree is preferred, with CRA or OCT-C certifications also preferred. This is a full-time on-site leadership position at Wayne Health.

Qualifications

• 3+ years ophthalmic imaging experience required.
• 2+ years in a supervisor role preferred.
• Bachelor’s degree preferred, or equivalent combination of experience and education.

Responsibilities

• Oversee Imaging and Testing Department staff and operations.
• Directly supervise Photographers, Diagnostic Testing Specialists, and Sonographers.
• Handle hiring, firing, interviews, goal setting, performance reviews and coaching.
• Provide new hire and ongoing staff training; ensure adherence to policies and procedures.
• Schedule staff, manage call-ins and lunches, and lead daily huddles.
• Address patient complaints and ensure customer service standards are met.
• Approve time off requests and payroll timecards.

Skills

Excellent communication

Staff supervision

Leadership

Time management

Professionalism

Education

Bachelor’s degree preferred

CRA/OCT-C certification preferred

Job description

Wayne Health seeks a dedicated leader to run the Ophthalmic Imaging & Testing department. You will manage daily operations, ensure standards of care, and supervise Photographers, Diagnostic Testing Specialists, and Sonographers at multiple sites.

The role requires 3+ years in ophthalmic imaging and 2+ years in supervision; a Bachelor’s degree is preferred, with CRA or OCT-C certifications also preferred. This is a full-time on-site leadership position at Wayne Health.