Ophthalmic Front Desk & Scheduling Specialist

Ultimate Staffing; Long Beach (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ultimate Staffing is seeking a Front Desk Representative for an ophthalmic practice in California. You will greet patients, collect demographics and insurance details, schedule appointments, and process payments, ensuring accuracy and HIPAA compliance.

You will maintain patient records, verify insurances, and coordinate with the clinic manager and billing team. Strong customer service, multitasking, and familiarity with Compulink or similar PM/EHR software are required.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of customer service and/or medical receptionist experience.
• Knowledge of PM/EHR software; Compulink preferred.
• Proficiency with Microsoft Office; accurate data entry.

Responsibilities

• Greet patients, visitors, and vendors and direct to appropriate staff.
• Obtain and verify patient demographics, insurance, and scheduling details.
• Process calls, messages, and documents routing to staff.
• Maintain patient records and verify insurances for billing.
• Collect copays, coinsurance, and other payments; inform patients of balances.

Skills

Customer service

Medical receptionist

English fluency

Bilingual Spanish

Data entry

Education

High school diploma

Tools

Compulink

Microsoft Office

Job description

Ultimate Staffing is seeking a Front Desk Representative for an ophthalmic practice in California. You will greet patients, collect demographics and insurance details, schedule appointments, and process payments, ensuring accuracy and HIPAA compliance.

You will maintain patient records, verify insurances, and coordinate with the clinic manager and billing team. Strong customer service, multitasking, and familiarity with Compulink or similar PM/EHR software are required.