Ophthalmic Clinical Trainer & Installations Specialist

Alcon; California; Híbrido; USD 99.000 - 128.000; Jornada completa

Descripción de la vacante

Alcon is seeking a Clinical Applications Specialist in San Diego, CA to train clinicians on the safe and effective use of Alcon products, driving patient outcomes and adoption of new solutions.

You’ll deliver in-person and virtual training, coordinate with Field Service and Sales, and document visits in CRM within 48 hours. The role requires strong presentation skills, cross-functional collaboration, and travel across the territory to support installations and ongoing surgical cases.

Formación

• Bachelor’s degree or equivalent experience required.
• Fluent reading, writing, understanding and communication in English.
• 2 years of relevant experience required.

Responsabilidades

• Provide technical and clinical training, both in-person and virtually, to maximize product utilization.
• Align clinical training needs with commercial goals through collaborative management principles.
• Deliver presentations to physicians, nurses and staff to increase product knowledge and adoption.
• Ensure installation and adoption of equipment and software upgrades at clinical sites.
• Coordinate with Field Service and Sales to schedule training for new installations.
• Document each site visit in CRM within 48 hours of completion.
• Escalate product issues with Medical Safety and perform root cause analyses as needed.
• Collaborate with cross-functional teams to support installations and post-install support.

Conocimientos

English fluency

Presentation skills

Training delivery

Educación

Bachelor’s degree or equivalent experience

Herramientas

Veeva CRM

Descripción del empleo

Alcon is seeking a Clinical Applications Specialist in San Diego, CA to train clinicians on the safe and effective use of Alcon products, driving patient outcomes and adoption of new solutions.

You’ll deliver in-person and virtual training, coordinate with Field Service and Sales, and document visits in CRM within 48 hours. The role requires strong presentation skills, cross-functional collaboration, and travel across the territory to support installations and ongoing surgical cases.