Sr. Technical Training Engineer

Alcon; Lake Forest (IL); On-site; USD 94,000 - 121,000; Full time

Job summary

Alcon in Lake Forest, CA seeks a Technical Training Engineer to analyze technical needs and develop targeted training content for field personnel. You will deliver engineering-level sessions and measure transfer of knowledge using prescribed evaluations.

Role includes managing training equipment, facilities, and a blended learning approach. Travel up to 10% is expected; requires a Bachelor's degree and 2 years of relevant experience, plus fluent English.

Qualifications

• Bachelor’s degree or equivalent years of directly related experience.
• 2 years of relevant experience in technical training or similar role.
• Fluent reading/writing/speaking in English.

Responsibilities

• Interface with tech service to build and maintain training content.
• Convert procedures/drawings into training structures for the current workforce.
• Design training using Educational Technologies to match learner needs.
• Deliver training with engaging methods and ensure knowledge transfer.
• Develop training manuals for trainers and support materials.
• Assist with training equipment maintenance and room setup.
• Deliver webinars to update field personnel on new information.
• Write knowledge articles as requested and maintain knowledge base.

Skills

English proficiency

Technical training

2 years experience

Education

Bachelor’s Degree or Equivalent

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Technical Training Engineer supporting Global Technical Training & Knowledge Management team, you will be trusted to work on analyzing the technical business needs to determine the skills needed by our field personnel to define training objectives. Builds training content using clear and measurable training objectives. Delivers technical training content at an engineering level to meet defined training objectives and measures the transfer of such knowledge using prescribed evaluation mechanisms. Identifies knowledge opportunities and converts them into electronic information to build up our GTS Knowledge platform. Manages training equipment, training rooms and training resources in our Lake Forest, CA location.

In this role, a typical day will include:

• Interface with other tech service functions to retrieve information and experiences in order to build and maintain training content
• Converts engineering procedures, drawings and processes into training structures and content to match the aptitude of current workforce
• Utilize Educational Technologies approach to design and build training content
• Deliver training using state of the art techniques to ensure engagement and knowledge transfer
• Participate in the development and building of training manuals for trainers
• Assist with training equipment maintenance
• Deliver webinars to update field personnel on new information
• Write knowledge articles as requested
• Manage the maintenance of the training equipment assigned
• Drive utilization of blended approach
• Manage the maintenance of training rooms assigned, including tools and technology

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience

HOW YOU CAN THRIVE AT ALCON:

See your career like never before with focused growth and development opportunities. Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides a robust benefits package including health, life, retirement, flexible time off and much more.

Travel - up to 10%

Pay Range $93,500.00 - $121,000.00

Pay Frequency Annual

Alcon is an Equal Opportunity Employer and participates in E-Verify.

Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.

At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.