OPHTHALMIC ASSISTANT

Vance Thompson Vision Clinic Prof L; West Fargo (ND); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement contributions

Life insurance

Disability insurance

Shoe allowance

Education allowance

Wellness program

Job summary

Vance Thompson Vision Clinic Prof L is seeking an Ophthalmic Assistant in Fargo, ND to join a patient‑centred team. You will perform patient workups, visual tests, and assist with diagnostic procedures while ensuring smooth patient flow and strong communication with physicians.

Ideal candidates bring high school completion, some ophthalmic training or AAO coursework, and a patient‑focused attitude. This role offers competitive benefits and on‑site work in Fargo.

Qualifications

• High school diploma or equivalent required.
• AAO home study training preferred for ophthalmic assistants.
• Previous patient care experience preferred.

Responsibilities

• Performing patient workups and preliminary tests including visual acuity and patient history.
• Conducting diagnostic tests such as keratometry and pachymetry as directed.
• Facilitating efficient patient flow and coordinating with OD/MD as needed.
• Triaging patient calls and resolving concerns to achieve patient satisfaction.
• Opening/closing exam lanes and maintaining organized work areas.
• Sending prescriptions to pharmacies and handling prior authorizations as needed.
• Participating in team meetings and reporting progress to improve communication.
• Engaging in ongoing professional development to enhance skills.

Skills

Attention to detail

Communication

Organization

Team oriented

Patient care

Education

High school diploma or equivalent

AAO home study training preferred

Job description

Job Details

Job Location: Fargo Clinic - West Fargo, ND 58078

Education Level: Not Specified

Travel Percentage: Negligible

Job Shift: Day

Job Category: Health Care

About Vance Thompson Vision

At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater—join us and discover what it means to create a world‑class culture while making a meaningful impact.

Our Core Values

• Caring – We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun – We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful, and more productive work environment.
• Committed – We are accountable and 100% committed to the success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates, and improve financial results.
• Egalitarian – We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
• Excellence – We are committed to doing the extra work to be outstanding in customer service, patient care, and team happiness.

Job Opportunity

We are growing and looking for an Ophthalmic Assistant to join our team!

You Are

• Ready to live out our core values in patient and team member interactions
• Committed to providing an excellent patient experience
• Highly organized and able to anticipate patient needs
• Able to bring a positive attitude every day
• A clear communicator, able to multitask, and team oriented

You Will Make an Impact By

• Performing patient workups and preliminary tests including visual acuity, patient history, lensometry and other tests in accordance with protocol.
• Performing various diagnostic tests as directed, but not limited to, keratometry, topography, tonometry, pachymetry and visual fields as indicated.
• Facilitating efficient patient flow by monitoring schedules, patient medical records, and potential schedule conflicts; resolving and communicating with OD/MD as necessary.
• Triaging patient phone calls by answering questions and resolving concerns as directed to achieve patient satisfaction.
• Ensuring the opening, closing, maintenance and stocking of exam lanes and maintaining order work areas.
• Sending prescriptions to patients' pharmacies as requested by the doctor, and handling prior authorization requests as needed.
• Participating in regular team meetings and reporting team progress to ensure effective team and inter‑department communications.
• Actively participating in ongoing professional self‑development to enhance training and skills.

You Have

• A high school diploma or equivalent
• Previous experience and/or training with completion of the American Academy of Ophthalmology (AAO) home study preferred.
• Previous patient care experience preferred.

Investments in YOU

• Medical, dental, and vision insurance
• Employer paid benefits: paid time off, retirement savings contributions, life insurance, and disability insurance
• A variety of voluntary benefits for you and your family
• $150 shoe allowance for full‑time staff
• Education Allowance
• Wellness Program paired with a Lifestyle Spending Account

Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.