Ophelia Server PT

Hospitality Gs Inc

City of White Plains (NY)

On-site

USD 21,000 - 34,000

Full time

8 days ago

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Job summary

Ophelia, located atop the Beekman Tower, seeks friendly servers to provide attentive service in a fast-paced, high-volume dining environment. You will greet guests, take orders, deliver food and drinks, and assist with the dining room operations.

Strong communication and a positive attitude are essential for creating a memorable guest experience. Ideal candidates will work well in a team, handle payments, and adapt to menu changes and specials while keeping safety and guest satisfaction as top

Qualifications

  • Be able to communicate and understand English.
  • Possess basic math skills and be able to handle money.
  • Experience with point-of-sale systems is a plus.
  • Able to stand for long periods and lift trays up to 40 pounds.

Responsibilities

  • Greet guests and ensure they feel comfortable.
  • Take food and beverage orders and input into POS system.
  • Deliver food and beverages to tables promptly.
  • Explain specials and menu items; answer questions about the menu.
  • Process payments and assist guests with their final bill.
  • Assist fellow servers and bussers to reset tables as needed.
  • Maintain knowledge of food allergies and dining room procedures.

Skills

English communication
Math basics
POS system experience
Stand for long periods

Job description

Ophelia, located at the top of the iconic Beekman Tower, and specializing in American cuisine, is looking for a few awesome servers. We are neighborhood establishment that loves food and drink and care about our team members and guests as well as the products we serve. We have a fun and welcoming environment but still remain to be professional. A positive attitude and good communication skills are a must. The ideal candidates would excel in a fast paced, high volume setting. As well as, having a friendly and outgoing demeanor that connects with our guests for a positive dining experience.Job DescriptionTitle: ServerReports to: General ManagerOver time: Non-ExemptSummary of PositionEach servers primary objective is to fulfill and exceed guests expectations by providing friendly, attentive service to create an exceptional dining experience so that they will want to return again and again.Duties and ResponsibilitiesWelcome and greet guests. Make all our guests feel comfortable and let them know he/ she is there to personally take care of them.Inform guests of specials and menu changes.Make recommendations that genuinely feel our guests will enjoy.Answer questions about our menu items and other restaurant functions and services.Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.Deliver food and beverage from kitchen and bar to guests in a timely manner.Perform side work at the start and end of each shift as required by service station assignment.Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any and all requests.Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).Assist fellow servers as situations arise.Assist bussers with clearing and resetting tables.Thank guests for their visit and invite them to return.Fill in as needed to ensure the smooth an efficient operation of the restaurant as directed by the manager on duty.Be knowledgeable of food allergies.QualificationsBe able to communicate and understand English.Must have a basic knowledge of dining room and service procedures and functions. Experience is a plus.Possess basic math skills and have the ability to handle money and operate a point-of-sale system.Be able to work in a standing position for long periods of time (up to 10 hours).Be able to safely lift and easily maneuver trays of food frequently weighing up to 40 pounds.Be able to work a varied schedule.
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