OPERATOR/SCHEDULER

Siouxland Community Health Center; Sioux City (IA); On-site; USD 20,664 - 30,307; Full time

Job summary

Siouxland Community Health Center seeks a full-time receptionist to support front desk operations in Sioux City, IA. You will answer calls, schedule appointments, and help patients with intake forms using our EMR system. Strong communication in English, and Spanish language skills are preferred.

Prior phone experience and basic computer skills are desirable in a busy clinic environment. You will collaborate with medical staff to ensure accurate information flow and patient-friendly service,

Qualifications

• High school diploma or GED required.
• EMR systems experience is a plus.
• Previous phone experience is a plus.
• Bilingual Spanish preferred.

Responsibilities

• Answer and direct incoming phone calls and use overhead paging system.
• Access Practice Management System to inform patients of appointment information.
• Formulate phone notes from patient calls in EMR.
• Works directly with medical staff to ensure accurate communication and understanding between patient and staff.
• Assists patients in completing all necessary intake forms at initial visit, including but not limited to, demographic and medical history and financial verification.

Skills

Phone handling

Bilingual Spanish

Education

High school diploma or GED

Tools

EMR experience

Job description

1 - Full-Time Position

Hours are Monday, 8am-5pm, Tuesday 8am-8pm, Wednesday 8am-1pm, Thursday and Friday 8am-5pm

Successful candidate must have solid experience & advanced knowledge of:

• Minimum of high school diploma or GED equivalent.
• Basic Computer skills with Electronic Medical / Health Records (EMR) experience a definite plus.
• Previous phone experience a plus.
• Bilingual Spanish preferred.

Successful candidate must be able to perform primary functions of position:

• Answer and direct incoming phone calls and use overhead paging system.
• Access Practice Management System to inform patients of appointment information.
• Formulate phone notes from patient calls in EMR.
• Works directly with medical staff to ensure accurate communication and understanding between patient and staff.
• Assists patients in completing all necessary intake forms at initial visit, including but not limited to, demographic and medical history and financial verification.
• These functions are not all inclusive

Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state, or local laws.

SCHC participates in E-Verify.

Pre-employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation