Operator Readiness & Training Lead

MISO; Carmel (IN); On-site; USD 148,000 - 173,000; Full time

Benefits offered by this job

401k

Vacation

Sick time

Paid time off on start

Job summary

MISO is seeking an Operator Readiness Advisor to lead desk-specific training programs from onboarding through desk certification. You will partner with trainees, SMEs, and Operations leaders to develop and facilitate training, monitor progress, and continuously improve learning experiences to prepare operators for real-world operating conditions.

The role emphasizes collaboration with Operations leadership, TRaining & Development, and subject-matter experts to optimize onboarding, readiness, and

Qualifications

• 6+ years of experience in reliability coordination, generation & interchange, balancing & dispatch, or related control room operations.
• Familiarity with NERC, FERC, or similar compliance frameworks.

Responsibilities

• Lead desk-specific onboarding, OJT, and qualification programs.
• Develop and facilitate cohort-based training and readiness activities.
• Track trainee progress and address learning gaps.
• Partner with Operations leadership and SMEs to improve training effectiveness.
• Incorporate operational lessons learned into continuous learning training content and simulations.
• Help operators progress from onboarding to desk qualification.
• Reduce readiness gaps and improve trainee ramp-up time.
• Build trusted relationships across Operations, SMEs, and trainees.

Skills

Reliability coordination

NERC/FERC familiarity

Education

Bachelor’s degree or equivalent

Job description

MISO is seeking an Operator Readiness Advisor to lead desk-specific training programs from onboarding through desk certification. You will partner with trainees, SMEs, and Operations leaders to develop and facilitate training, monitor progress, and continuously improve learning experiences to prepare operators for real-world operating conditions.

The role emphasizes collaboration with Operations leadership, TRaining & Development, and subject-matter experts to optimize onboarding, readiness, and