Operator Readiness Coach — Bonus Eligible

MISO; Little Rock (AR); On-site; USD 148,000 - 173,000; Full time

Job summary

MISO is seeking an Operator Readiness Advisor to design and deliver desk-specific training from onboarding through desk certification. You will work with trainees, SMEs, and Operations leaders to develop programs, monitor progress, and close readiness gaps so operators perform under real-world conditions.

In year one you will lead onboarding, OJT, and qualification activities; track trainee progress; and partner with Operations to improve training content and simulations.

Qualifications

• 6+ years in reliability coordination or related control room operations.
• Bachelor's degree or equivalent experience.
• Familiarity with NERC, FERC, or similar compliance frameworks.

Responsibilities

• Lead desk-specific onboarding, OJT, and qualification programs.
• Develop and facilitate cohort-based training and readiness activities.
• Track trainee progress and address learning gaps.
• Partner with Operations leadership and SMEs to improve training effectiveness.
• Incorporate lessons learned into training content and simulations.

Skills

Reliability coordination & control

NERC/FERC familiarity

Education

Bachelor's degree or equivalent

NERC Certification preferred

Tools

NERC Reliability Coordinator Certification

Job description

MISO is seeking an Operator Readiness Advisor to design and deliver desk-specific training from onboarding through desk certification. You will work with trainees, SMEs, and Operations leaders to develop programs, monitor progress, and close readiness gaps so operators perform under real-world conditions.

In year one you will lead onboarding, OJT, and qualification activities; track trainee progress; and partner with Operations to improve training content and simulations.