Operative Scheduling Coordinator (Gastroenterology)

MedStar Health; McLean (VA); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health in McLean, VA is seeking a Perioperative Scheduler to manage the scheduling of elective surgical cases and coordinate with physicians and staff. The role emphasizes customer service, data entry, and careful planning to match surgeon preferences with OR resources.

Responsibilities include maintaining the daily schedule, generating standard reports, and ensuring patient privacy. A High School Diploma and 1 year OR or surgical office experience are required.

Qualifications

• High School Diploma or GED and strong knowledge of medical terminology required.
• 1 year experience in operating room or surgical office setting required.
• No special certification, registration or licensure required.

Responsibilities

• Schedules all elective surgical procedures and manages perioperative schedule.
• Acts as frontline contact for physicians' offices with strong customer service.
• Communicates scheduling needs and equipment requirements to care teams.
• Ensures schedule accuracy and coordinates availability of physicians, anesthesia, and resources.
• Maintains patient privacy and complies with department policies.

Skills

Customer service

Problem-solving

Data entry

Word processing

Spreadsheet software

Independence

Education

High School Diploma or GED

Job description

About the Job

General Summary of Position
Schedules all elective surgical procedures. Participates in the preparation of perioperative schedules and entry of data in the computer system. Ensures surgeon's preferences and patients' needs match available OR resources by accurate scheduling. Functions as a frontline point of contact for all physicians' offices. Exhibits customer service skills. Demonstrates critical thinking in initiating solutions to scheduling issues.

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Assists the specialty team leaders in preference card maintenance.
• Assists with generating standard reports.
• Communicates appropriately to the Patient Care Coordinator regarding prostheses and equipment necessary for specific cases.
• Communicates effectively with physician(s) and physician's office staff and all customers to schedule surgical cases within the perioperative services.
• Ensures the accurate and appropriate scheduling of all cases performed within surgical services. Responsible for the daily case schedule and communicating any needs for scheduling modification and development.
• Ensures the validity and efficiency of the schedule by careful checking of times procedures physicians (including the availability of anesthesiologists) x-ray films and old charts before the schedule is duplicated and distributed.
• Exhibits competency in computer skills and use of equipment needed in the perioperative scheduling process.
• Maintains patient and associate privacy and confidentiality.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.
• Performs other duties as assigned.
• Supports the establishment and execution of physician marketing strategies by providing efficient scheduling of cases and through excellent communication skills.
• Uses budgeted resources (personnel supplies and equipment) judiciously to ensure efficient and cost-effective operation of the department.

Minimal Qualifications

Education

• High School Diploma or GED and strong knowledge of medical terminology required

Experience

• 1 year experience in operating room or surgical office setting required

Licenses and Certifications

• No special certification registration or licensure required

Knowledge Skills and Abilities

• Excellent customer service skills.
• Problem-solving skills based on written departmental guidelines and criteria.
• Data entry skills.
• Working knowledge of word processing and spreadsheet software applications.
• Ability to work independently.

This position has a hiring range of
USD $18.70 - USD $32.72 /Hr.