Operations & Workforce Coordination Specialist

Ciena; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) & DCPP with company matching

ESPP

EAP

Company-paid holidays

Sick leave

Vacation

Job summary

Ciena, a global leader in high-speed connectivity, seeks an experienced executive assistant and operations coordinator to support leaders, manage calendars, travel, and logistics, and assist with budgeting and workforce planning. You will help prepare reports, dashboards, and communications for leadership decision-making.

Ideal candidates have 3+ years in admin roles, strong MS Office skills, and demonstrated ability to handle multiple priorities with professionalism and discretion.

Qualifications

• Education: Bachelor's or Associate's degree or equivalent.
• 3+ years in administration, executive support, business operations, or related roles.
• Experience with Outlook, Excel, PowerPoint, Teams, and 365 apps.
• Experience supporting leaders through complex calendar management.
• Experience maintaining workforce, time, cost, or operational tracking records.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Verbal, written, and interpersonal communication skills.

Responsibilities

• Coordinate executive calendars, meetings, travel, and logistics.
• Track partner employee and field technician time reporting for planning and budgeting.
• Maintain cost-tracking records and prepare analyses for budgeting and forecasting.
• Coordinate onboarding for employees and contingent workers with hiring managers.
• Prepare routine reports, dashboards, and leadership communications.

Skills

Calendar management

Communication skills

Multitasking

Analytical skills

Budget support

Education

Bachelor's or Associate's degree

Tools

Microsoft Outlook

Excel

PowerPoint

Teams

Microsoft 365

Job description

Ciena, a global leader in high-speed connectivity, seeks an experienced executive assistant and operations coordinator to support leaders, manage calendars, travel, and logistics, and assist with budgeting and workforce planning. You will help prepare reports, dashboards, and communications for leadership decision-making.

Ideal candidates have 3+ years in admin roles, strong MS Office skills, and demonstrated ability to handle multiple priorities with professionalism and discretion.