Operations Work Leader 1st Shift

Delaware Valley Floral Group; Mantua Township (NJ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company 
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Disability benefits, life insurance, &

Flexible Spending Accounts

Paid time off, sick time, and holidays

Job summary

Delaware Valley Floral Group seeks an Operations Work Leader to coordinate nightly warehouse activities in our Fresh Flowers division. You’ll lead picking, packing, replenishment, and final checks in a refrigerated environment at about 34°F, ensuring accuracy and on-time shipments.

You'll arrive 30 minutes early, guide the team, monitor queues, optimize staffing, and uphold safety and quality standards while resolving issues in real time during the night shift.

Qualifications

• High school diploma or GED.
• 2–3+ years of warehouse or distribution experience.
• 2+ years of supervisory experience.
• Experience in picking, packing, inventory, fulfillment, or related warehouse functions.
• Knowledge of Excel and warehouse management systems; Apprise experience preferred.
• Experience using RF scanners and other warehouse technology.
• Forklift certification or ability to become certified preferred.
• Strong leadership, communication, problem-solving, and organizational skills.

Responsibilities

• Coordinate daily warehouse operations to support efficient order picking, packing, and shipping activities.
• Arrive 30 minutes before the scheduled shift to prepare scanners, number orders, and develop the plan for the day.
• Ensure order accuracy by working with picking teams and verifying fulfillment.
• Monitor pick tickets, packing queues, and workflow to meet shipping deadlines.
• Guide team through packing processes and product preparation methods.
• Oversee inventory replenishment, unboxing, and stocking to maintain availability.
• Support final quality checks to ensure orders meet standards before shipment.
• Align staffing and workflows based on order volume to minimize bottlenecks.
• Partner with supervisors to promote safety, quality, and continuous improvement.
• Stay past shift end as needed to process reports and oversee window and tropical orders.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Education

High school diploma or GED

Tools

Excel

WMS

Apprise

RF scanners

Forklift

Job description

About UsFounded in 1959, Delaware Valley Floral Group (DVFG) has grown from a small family business into one of the nation’s largest floral distribution companies. For more than six decades, we’ve delivered premium fresh flowers and floral supplies to retail florists, event designers, and supermarkets across the country.We aim to be our customers’ most valuable supplier, and we believe our employees are the key to making that happen.About the RoleThe Operations Work Leader is responsible for coordinating daily warehouse operations to ensure accurate and efficient order fulfillment within our Fresh Flowers division. This role plays a key part in maintaining operational efficiency, product quality, and team productivity in a fast-paced refrigerated warehouse environment.Working closely with supervisors and warehouse team members, the Operations Work Leader helps keep workflows running smoothly from order picking and packing to replenishment and final order checks, ensuring our customers receive high-quality product on time. This position combines hands-on leadership with real-time problem solving to support a safe, organized, and high-performing night shift operation.What You’ll DoCoordinate daily warehouse operations to support efficient order picking, packing, and shipping activities.Arrive 30 minutes before the scheduled shift start to prepare scanners, number orders, and develop the game plan for the day.Ensure order accuracy by working closely with picking teams and verifying that customer orders are fulfilled correctly and completely.Monitor pick tickets, packing queues, and workflow to maintain productivity and meet shipping deadlines.Guide warehouse team members through packing processes, including dry packs, Procona buckets, and other product preparation methods.Oversee inventory replenishment, product unboxing, and stocking to maintain consistent product availability.Support final quality checks to ensure orders meet company standards before shipment.Align staffing and workflows based on order volume to maintain steady production and minimize operational bottlenecks.Partner with supervisors and team members to promote safety, quality, and continuous improvement within the operation.Stay past the scheduled shift end time as needed to process reports and complete window and tropical orders.Work Environment & Physical RequirementsThis role requires the ability to work in a refrigerated warehouse environment maintained at approximately 34°F. Team members must be able to stand and walk for extended periods throughout the shift and perform tasks that involve bending, kneeling, stooping, and crouching.The position requires the ability to lift and move items up to 50 pounds, with or without reasonable accommodation. Employees will also regularly use handheld or wrist-mounted scanning devices to manage inventory and order tracking.Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.Compensation & Benefits (What’s in it for you)The expected pay range for this position is listed above. Actual compensation will depend on skills, experience, qualifications, and geographic location.We also offer:Health, dental, and vision insurance401(k) retirement plan with company matchShort- and long-term disability benefits, life insurance, and other supplemental benefit offeringsFlexible Spending AccountsPaid time off, sick time, and paid holidaysOther InformationOnsite warehouse positionSchedule:Sunday through Thursday, first shift, with varying start and end timesAdditional hours or days may be required during peak seasons or based on business needs.Schedule and hours may vary based on workload, holidays, and operational demands.No regular travel required.What You’ll BringHigh school diploma or GED2–3+ years of warehouse or distribution experience2+ years of supervisory experience preferred or similar experience leading teams and coordinating labor in a warehouse environmentExperience in picking, packing, inventory, fulfillment, or a related warehouse function preferredKnowledge of Excel and warehouse management systems; Apprise experience preferredExperience using RF scanners and other warehouse technologyForklift certification or ability to become certified preferredExperience operating forklifts, pallet jacks, and other warehouse equipmentStrong leadership, communication, problem-solving, and organizational skillsAbility to work effectively in a fast-paced environment and respond to changing prioritiesExperience working with fresh flowers, perishables, or other temperature-sensitive products preferred