Operations Technology (O.T.) Administrator

City of Webster; United States; On-site; USD 4,345,000 - 5,293,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision/Life/Disability

Retirement 2:1 match

Tuition Assistance

Professional Certification Pay

Job summary

The City of Webster’s Public Works Department seeks an Operations Technology (O.T.) Administrator to manage CMMS, GIS, and SCADA systems that support municipal infrastructure and field operations. You will troubleshoot hardware, mobile devices, and software issues, and coordinate upgrades with IT staff, vendors, and contractors.

Two years of IT/OT/public works tech support or systems administration are required, with an associate's degree preferred; Texas Driver's License is required.

Qualifications

• Associate's degree in IT, CS, Public Administration, Business Administration, or a related field preferred.
• Two years of IT/OT/municipal public works tech support or systems administration experience required.
• Certification in CMMS, GIS, or SCADA preferred.
• Valid Texas Class C Driver's License.

Responsibilities

• Manage CMMS, GIS, and SCADA systems to support municipal infrastructure and field operations.
• Troubleshoot hardware, mobile devices, and software issues; implement upgrades with IT staff, vendors, and contractors.
• Provide user training; manage access controls, backups, and data protection.

Skills

Troubleshooting

Training and support

Interdepartmental communication

OT/IT administration

Education

Associate's degree in IT/CS/PA/BA or related field

Tools

CMMS

GIS

SCADA

Database management

Public Works tools

Job description

Job Announcement:

The City of Webster's Public Works Department seeks an Operations Technology (O.T.) Administrator to manage, maintain, and optimize the software, hardware, and data systems that support municipal infrastructure and Public Works field operations. This position oversees computerized maintenance management systems (CMMS), geographic information systems (GIS), and supervisory control and data acquisition (SCADA) systems; troubleshoots hardware, mobile device, and software issues; and recommends technology improvements to increase operational efficiency. Additional duties include providing user training, managing access controls, backups, and data protection, and coordinating system upgrades with IT staff, vendors, software developers, and contractors. The O.T. Administrator reports to the Director of Public Works and coordinates with IT staff to ensure system integrity and compliance with IT protocols.

M i n im u m Qua li fic a ti o ns:

An associate's degree in Information Technology, Computer Science, Public Administration, Business Administration, or a related field is preferred. Experience may be substituted, including demonstrated experience in analysis, installation, technical support, and system administration, and valid certification in CMMS, GIS, or SCADA systems. Two (2) years of professional experience in IT administration, OT administration, systems administration, or municipal public works technology support is required.

- Valid Texas Class "C" Driver's License

- Proficiency in CMMS, GIS, or SCADA software, database management, and specialized Public Works tools.

Special Requirements:

This position requires strong problem-solving skills, the ability to learn and implement new systems, and effective communication across departments. Must be able to exercise independent analytical judgment, prepare technical operating protocols, and monitor program or project budget expenditures. Work includes office and field support, with occasional lifting or carrying of computers and equipment up to 20 pounds. This is an essential services position. Employees in essential services positions will be required to provide services in the course and scope of their employment for the benefit of the general public during emergency situations that threaten the safety of Webster's citizens per the City's Emergency Services Guidelines.

Benefits Include:

- Starting salary range is approximately $31.534 - $38.42 hourly, commensurate with experience.

- At the City of Webster, you will join a team committed to a culture of open and honest communication, cooperation, and continuous development. The City of Webster's leaders facilitate long-term financial and organizational stability by maintaining high organizational standards. Employees enjoy an excellent benefit package, including:

- Strong Compensation Plans, with bi-annual salary surveys to ensure competitiveness in the market,

- Medical Insurance, with approximately 90% of employee premiums paid by the City and a significant contribution to dependent coverage.

- Free dental, vision, life, and long-term disability coverage for employees,

- Retirement plans, including a 2:1 matching contribution in the Texas Municipal Retirement System, plus optional 457 and Roth IRA plans,

- Tuition Assistance and training opportunities to support your educational goals,

- Professional Certification Pay to encourage your development.

Cond i tio n al o f f ers o f e mplo y m ent are contingent upon satisfactory results of pre-employment d r ug testing , a p h y s i c a l examination, and a background check.

T he C ity o f W e b s t e r is a n e q ua l o p p or t un ity e m p l o y er.