Operations Technology (O.T.) Administrator

City of Webster; Webster (TX); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical Insurance

Retirement plans (TMRS)

Tuition Assistance

Certification Pay

Job summary

The City of Webster seeks an Operations Technology Administrator to manage CMMS, GIS, and SCADA systems for municipal operations. The role includes troubleshooting hardware and software, training users, and coordinating system upgrades with IT staff and vendors.

The candidate will ensure data protection, access controls, and backup procedures while supporting field operations and maintaining IT protocol compliance.

Qualifications

• Associate degree preferred in IT/CS/Public Admin or related field.
• Experience or certification in CMMS, GIS, or SCADA systems.
• Two years of IT/OT/public works technology support experience required.

Responsibilities

• Manage CMMS, GIS, and SCADA systems for municipal operations.
• Troubleshoot hardware, mobile devices, and software issues; implement fixes.
• Provide user training and manage access controls, backups, and data protection.
• Coordinate system upgrades with IT staff, vendors, and contractors.

Skills

CMMS

SCADA

GIS

IT troubleshooting

Education

Associate degree in IT/CS/Public Admin or related field

2 years IT/OT/public works tech support experience

Tools

CMMS software

GIS software

SCADA software

Job description

Job Announcement:

The City of Webster's Public Works Department seeks an Operations Technology (O.T.) Administrator to manage, maintain, and optimize the software, hardware, and data systems that support municipal infrastructure and Public Works field operations. This position oversees computerized maintenance management systems (CMMS), geographic information systems (GIS), and supervisory control and data acquisition (SCADA) systems; troubleshoots hardware, mobile device, and software issues; and recommends technology improvements to increase operational efficiency. Additional duties include providing user training, managing access controls, backups, and data protection, and coordinating system upgrades with IT staff, vendors, software developers, and contractors. The O.T. Administrator reports to the Director of Public Works and coordinates with IT staff to ensure system integrity and compliance with IT protocols.

Minimum Qualifications

An associate's degree in Information Technology, Computer Science, Public Administration, Business Administration, or a related field is preferred. Experience may be substituted, including demonstrated experience in analysis, installation, technical support, and system administration, and valid certification in CMMS, GIS, or SCADA systems. Two (2) years of professional experience in IT administration, OT administration, systems administration, or municipal public works technology support is required.

• Valid Texas Class "C" Driver's License
• Proficiency in CMMS, GIS, or SCADA software, database management, and specialized Public Works tools.

Special Requirements

This position requires strong problem-solving skills, the ability to learn and implement new systems, and effective communication across departments. Must be able to exercise independent analytical judgment, prepare technical operating protocols, and monitor program or project budget expenditures. Work includes office and field support, with occasional lifting or carrying of computers and equipment up to 20 pounds. This is an essential services position. Employees in essential services positions will be required to provide services in the course and scope of their employment for the benefit of the general public during emergency situations that threaten the safety of Webster's citizens per the City's Emergency Services Guidelines.

Benefits Include

• Starting salary range is approximately $31.534 - $38.42 hourly, commensurate with experience.
• At the City of Webster, you will join a team committed to a culture of open and honest communication, cooperation, and continuous development. The City of Webster's leaders facilitate long-term financial and organizational stability by maintaining high organizational standards. Employees enjoy an excellent benefit package, including:
• Strong Compensation Plans, with bi-annual salary surveys to ensure competitiveness in the market,
• Medical Insurance, with approximately 90% of employee premiums paid by the City and a significant contribution to dependent coverage.
• Free dental, vision, life, and long-term disability coverage for employees,
• Retirement plans, including a 2:1 matching contribution in the Texas Municipal Retirement System, plus optional 457 and Roth IRA plans,
• Tuition Assistance and training opportunities to support your educational goals,
• Professional Certification Pay to encourage your development.

Conditional offers of employment are contingent upon satisfactory results of pre-employment drug testing, a physical examination, and a background check.

The City of Webster is an equal opportunity employer.