Operations Team Lead: Warehouse Leader & Process Optimizer

Ingram Content Group; Jackson (TN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical & Prescription

HSA

Vision

Dental

Health Care FSA

10 vacation days

10 sick days

3 personal days

401K match

Life and AD&D

Employee Assistance programs

Group Legal

Tuition reimbursement

United Way match

Volunteer opportunities

Casual Dress Code

Job summary

Ingram Content Group in Jackson, TN is seeking an Operations Team Lead to oversee the Operations department in our distribution facility. You will lead hourly associates, ensure safe, efficient workflow, and step in as the lead in the supervisor's absence.

The role focuses on process improvement and hands-on leadership within a production environment, with a Monday–Friday schedule and occasional OT. Compensation starts at $23.25 per hour, DOE, and includes a comprehensive benefits package.

Qualifications

• HS Diploma or equivalent.
• 1 year experience with PC-based applications.
• 1 year work experience in a warehouse operations environment.
• 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Research issues, problems, or concerns and recommends solutions.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assist in administering policy and payroll activities.
• This list is not exhaustive.

Skills

HS Diploma or equivalent

PC-based applications

Warehouse operations experience

Physical requirements

Education

HS Diploma or equivalent

Job description

Ingram Content Group in Jackson, TN is seeking an Operations Team Lead to oversee the Operations department in our distribution facility. You will lead hourly associates, ensure safe, efficient workflow, and step in as the lead in the supervisor's absence.

The role focuses on process improvement and hands-on leadership within a production environment, with a Monday–Friday schedule and occasional OT. Compensation starts at $23.25 per hour, DOE, and includes a comprehensive benefits package.